Great App
The app works perfectly fine for the most part. Does log me out sometimes but the biometrics help get in soon.
“Working on updates” for 3 years now.
The very core basics seem to work. I can add my credit and pay. The lack of Apple Pay is unfortunate, but it doesn’t affect my rating. After 3 years, I still can’t see my transaction history. They’ve been “adding new features as fast as possible” since we started using the app almost 3 years ago. My son is going to be out of daycare before any actual updates happen.
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Frustrating
I have been using this app for my kiddo's daycare but it is really not very well maintained, there has been multiple times the app stoped functioning, the latest is that it takes me 3 tries to sign into the app to check in on my kid. It is slow and generally frustrating to work with compared to other apps I have used.
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Need actual “hands free” sign in and biometrics don’t work
We are having to sign in using the “hands free” option but in reality it not hands free at all, as we have to scan a QR code that’s on our phone on the iPad at the school and then complete a few questions on the school iPad. The parent portal should have a QR scanner to scan a QR code on the iPads app, to sign in via our own cellular devices. On top of that it seems that every time I go to sign in, my Face ID isn’t working. And it makes me manually sign in with a user name and password every time.
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Updates keep breaking being logged in
Constantly getting logged out most of the time when I opened the application, it’s very annoying, having to log into the app numerous times throughout the day. For the most part of the functionality is useful, but the authentication issues causes major problems
