Violates privacy
Sends promotional notifications even when things set to “off”. So annoying. If I book a taxi I want notifications. I don’t want to be disturbed by marketing crud.
Absolutely Appalling Service
This is the THIRD consecutive time now that I have booked a taxi in advance that has then utterly failed to turn up - forcing me and my family to scramble to find last minute alternative transport or having to cancel appointments.
When you “book” a taxi in advance you are of course doing no such thing. No car or driver has actually been assigned to you. It’s false advertising.
You can’t call a human to complain or find out when they might bestow you with a ride. You just get an entirely unhelpful automated response that tells you nothing useful.
I won’t be using them again and have deleted their app.
I would strongly recommend that you use a different company.
Shocking service.
When you “book” a taxi in advance you are of course doing no such thing. No car or driver has actually been assigned to you. It’s false advertising.
You can’t call a human to complain or find out when they might bestow you with a ride. You just get an entirely unhelpful automated response that tells you nothing useful.
I won’t be using them again and have deleted their app.
I would strongly recommend that you use a different company.
Shocking service.
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Edina
Since they updated their app i can’t use it, it doesn’t let me book a taxi just a message keep appearing that something went wrong.
I have tried everything, re downloaded, tried to book through the website, still not working.when I call the office the automated customer service keep getting my address wrong and when finally I can talk to somebody they don’t hear me so hang up on me.
It’s a total nightmare.
I have tried everything, re downloaded, tried to book through the website, still not working.when I call the office the automated customer service keep getting my address wrong and when finally I can talk to somebody they don’t hear me so hang up on me.
It’s a total nightmare.
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Taxi didn’t show up
Taxi was on its way, but it then disappeared and then nothing. Gave up and walked home in the freezing cold
Missed my train
I prebooked a cab through the app, and it said a driver was assigned. However, no one came and I ended up having to try to get an Uber, which took longer and forced me to miss my train.
