Violates privacy
Sends promotional notifications even when things set to “off”. So annoying. If I book a taxi I want notifications. I don’t want to be disturbed by marketing crud.
Absolutely Appalling Service
This is the THIRD consecutive time now that I have booked a taxi in advance that has then utterly failed to turn up - forcing me and my family to scramble to find last minute alternative transport or having to cancel appointments.
When you “book” a taxi in advance you are of course doing no such thing. No car or driver has actually been assigned to you. It’s false advertising.
You can’t call a human to complain or find out when they might bestow you with a ride. You just get an entirely unhelpful automated response that tells you nothing useful.
I won’t be using them again and have deleted their app.
I would strongly recommend that you use a different company.
Shocking service.
When you “book” a taxi in advance you are of course doing no such thing. No car or driver has actually been assigned to you. It’s false advertising.
You can’t call a human to complain or find out when they might bestow you with a ride. You just get an entirely unhelpful automated response that tells you nothing useful.
I won’t be using them again and have deleted their app.
I would strongly recommend that you use a different company.
Shocking service.
Show more
Edina
Since they updated their app i can’t use it, it doesn’t let me book a taxi just a message keep appearing that something went wrong.
I have tried everything, re downloaded, tried to book through the website, still not working.when I call the office the automated customer service keep getting my address wrong and when finally I can talk to somebody they don’t hear me so hang up on me.
It’s a total nightmare.
I have tried everything, re downloaded, tried to book through the website, still not working.when I call the office the automated customer service keep getting my address wrong and when finally I can talk to somebody they don’t hear me so hang up on me.
It’s a total nightmare.
Show more
Taxi didn’t show up
Taxi was on its way, but it then disappeared and then nothing. Gave up and walked home in the freezing cold
Missed my train
I prebooked a cab through the app, and it said a driver was assigned. However, no one came and I ended up having to try to get an Uber, which took longer and forced me to miss my train.
Jason Kia
On time, courteous, happy driver - thank you for making a solo passenger feel safe.
Prompt service
Good driver with a clean taxi! Arrived quickly
Not friendly
Not friendly
Brian is the best
OMG just had the best taxi driver ever. Brian, you are a star. You Made us laugh and you were so lovely. Great conversation, thank you. We want you all the time 😊Cath and Des, 32 Guernsey Drive xx
Mr P
Fantastic team of cab drivers always polite and friendly highly recommended
Avoid
App crashes when you give an honest feedback of driver. Pick up from wrong location and don’t want to take you to the destination. If you don’t like traffic lads don’t be a taxi driver
Great
Really great communication
Really amazing
Today was the first trip and it was a really good experience in terms of waiting time and the driver's approach, thank you very much.
Great until you change phone
So I registered and it worked fine years ago. Have since changed my phone but kept the same number and it won’t let me register as it states my number is already registered. Contacted the firm who advised the developer and a year later still cannot use the app. 😢
Professional Service
Imran was exceptional. Prompt, Immaculate Taxi very friendly and professional. Thanks 👌
Great driver
Very prompt, clean and professional
Lovely man
Very patient .. Lovely man.
Just amazing
This company has absolutely saved me from some awful times in my life and have always been there when I’ve needed them. I can’t thank this company or their drivers enough honestly. Thankyou.
Fab local driver.
Timely, clean car, safe. Always trust Kingcab
Dont use for important trips
The app takes advance bookings but does not allocate a driver until very close to the departure time. We booked a taxi to the airport a week in advance but the driver was not allocated until less than 10mins before we were due to leave which meant they were 20mins late. We were still OK for our flight thanks to our v good driver but if I had booked for a ride to the station we would have missed our train.
Show more
