No back button
I need to correct my email but there is no back button to re-enter my correct email
SMS Code - No response!!
Bought the tickets but can't access the tickets on the App as the SMS code never turns up and no 2 min follow up call .... ok going digital but it doesn't work and no human to speak too🤷♂️
Rubbish App
This app is total rubbish. Won’t let me order my ticket. Keeps putting 2 junior tickets in the basket and then charges £5 for delivery? When I’m ordering it online. I end up ringing the ticket office every time . 😡😡
Where are my ticket
Tickets don’t appear in the app. There appears to be absolutely no way of sorting this out other than going through the customer services. Really poor.
Update isn’t working
I can see my tickets, my app is done. The app keeps sending me reminders to update to the latest version (it is) to make sure my tickets are there. So you click to update, and it says the update is not available and try later. Which turns into a circle of the app notifying then the update not available. And the App Store says it’s the current version.
Ignore the app notifications and go into the app separate from them- and what do you know, I can see my tickets.
Horrendous waste of time.
Why can’t the tickets be saved to my Wallet!?
Ignore the app notifications and go into the app separate from them- and what do you know, I can see my tickets.
Horrendous waste of time.
Why can’t the tickets be saved to my Wallet!?
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Very easy to use
Excellent app - transferred tickets easily and no dramas at all
Does the job!
Does exactly as supposed to. Ticket was on there, sent the other one to a mate with no issues. Nice notification with the team news too.
Amazing
Brilliant app really clear and easy to transfer tickets. Really recommend!!!!
Easy to use
Great app. Really easy to transfer my tickets to my mates.
Love the app 🙌
A very seamless experience and great user face.
Great
This app has had a big impact on my experience at Kingsholm. Really easy to use and great for transfers.
Great app
Sleek, nice to be paperless for the environment ⚡️
Dreadful
Every time I use the pile of junk I wonder why I put myself through this torment. Given the demographics of the average Gloucester supporter this is going to challenge their technical prowess and patience.
Awful
Terrible app. Keeps saying I need to update the app, yet it doesn’t update and it says on the screen update now! Grrr.
Going to see the 745 match today yet can’t access the tickets on the app!!
Going to see the 745 match today yet can’t access the tickets on the app!!
Great app
Really easy to use and transfer tickets. Think the notifications are great
Terrible app
One of the worst apps I have ever come across, e.g. not able to make match ticket transfers well ahead of time, you need to transfer season ticket and then get it returned - why not pre-populate with individual tickets by match that you only send out. And it’s not helped by Glaws withdrawing public access Wi-Fi in the summer - the app doesn’t work in the Malvern Tyre stand on EE network - but all the updates including team line ups are on the app - brilliant if you want to look up team selection during the match! Security trumps usability!
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