Codes don’t work
To get into the app you have to generate a code to your phone. You do that, enter the code and it says it’s incorrect.
As useful as a chocolate teapot
Can’t even get past the mobile verification page and the “help” section just tells you to make sure you have the latest version of the app… which I do. If you ever actually manage to get into the app the information available is minimal and the user experience poor (at best!). The only thing it’s good for, when it actually works, is looking longingly at your ticket occasionally as you wait for match day to arrive.
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Stressful
Comfortably the worst stadium app I have ever used. Very difficult to transfer tickets. So much so that at one stage it looked like neither of us had tickets.
Hang your heads in shame.
I cannot access my England v Wales tickets I paid £266 for through my rugby club. The “helpline” is unresponsive and I am left in limbo. Downloaded the app, deleted it and started again but the code sent to my mobile isn’t recognised now. Zero support offered. So there will be two empty seats on 7th Feb 2026, my fiftieth tear of going to Twickenham. A kick in the teeth. Pathetic.
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Excellent app!
Great app! So simple with the easy transfer process etc. Cracking job app team!
