Useless service
Constantly blocked from accessing my tickets ordered through ticket master. I cannot be bothered to use this app again. Rubbish service.
Awful user experience
You are forced to use this terrible app if you want to go to a gig at the O2 regardless of where or how you purchased tickets. The app is supposed to interface with various other ticketing apps, but the process just doesn’t work. Even worse, the customer service support is non-existent. Maybe they would hire some actual human beings if they actually cared about their customers but they won’t because they don’t.
Show more
Update backfire
I can’t use this app anymore as it requires an iOS 17 update which my phone is too old to install and the last compatible version doesn’t load at all. I’m not spending hundreds for a newer phone just to update an app! 😡
Allow Us to Connect Ticketmaster Accounts
Please allow us to link ticketmaster accounts. My tickets are not showing up on this app as I bought them through ticketmaster. Bearing in mind the artist I’m seeing is coming to the o2. I’ve tried linking my AXS account but since my tickets aren’t on there it renders this app absolutely useless and I’m scared I will not be able to access my tickets.
Show more
Ridiculous
I just want quick access to tickets, but forced use of o2 app and axs linked app just v poor customer experience for something I do only occasionally.
