Lesson learnt
I stupidly offered to buy tickets to the rugby for a family member which I had never don’t before, I have never came across a harder more complicated way to buy anything in life than buying from Scottish rugby. Thankfully I will never attend a game as this has put me off for life.
Won’t accept activation code
Won’t accept activation code
Bring back paper tickets
Bit ridiculous everyone needs the app and 1 ticket per device
Okay but could be better
I think the app is fine but it would be nice to have the app do more and be a more all round Scottish rugby app. For example it would be good to buy tickets from within the app (also would be good to be able to buy club tickets as well). I’d also like to see the ability to add my ticket to my apple wallet for easy access at the gate. I guess another handy addition would be a map of Murrayfield helping you get to seats, useful for first time visitors (could also show bars and food vans?)
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Works but not user friendly
The user experience is poor. Tickets seem to arrive a few days before the game so in that sense it works, but until then the app doesn’t show a booking at all. This means uncertainty that the booking is safe for the weeks and months between booking & game
