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KINTO AU – Toyota Car Rental

KINTO AU – Toyota Car Rental

Car, van, ute hire & share

1.2K ratings
102 reviews
🔧 Utilities
✈️ Travel
Free

Details

  • Released
  • Updated
  • September 30, 2019
  • February 16, 2026

Features

Developer

GOOD TRAVEL SOFTWARE LIMITED
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About

Access a variety of Toyota vehicles for rent by the hour, day, week, or month directly from your smartphone. Enjoy included insurance, fuel, registration, and roadside assistance with flexible booking options.

✓Rent cars, vans, and utes
✓Hourly, daily, weekly, or monthly rentals
✓Book and unlock vehicles via smartphone
✓Includes insurance, fuel, and roadside assistance
✓Access to 250+ national locations
✓No sign-up or membership fees
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What's New in KINTO AU

3.8.4

February 16, 2026

We’ve made some updates: • Security updates to enable sign in using Passkeys • If selected, insurance excess reduction fee will now be calculated for the duration of the booking and added to the booking fee shown in the app. • This cost (if selected) will be charged at the same time as the booking deposit. You will no longer receive a separate invoice after the booking has started. • Booking extensions will also include the insurance excess reduction fee, if selected. • Addition of a detailed breakdown of the booking deposit in the booking confirmation screen, including insurance excess reduction fee, promo codes and other discounts applied to the booking. Plus, a few optimisations, bug fixes and performance improvements. Your feedback is important to us, please send any suggestions, issues or feedback to info@kinto.com.au

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User reviews

Most RecentHighest RatedLowest Rated

Improving the Payment Recovery Experience

The KINTO app offers a great concept for seamless car sharing, but the payment recovery process could be much smoother. Currently, if a payment is declined due to a simple bank error or card limit, there isn’t an easy way to instantly retry the transaction or swap cards within the app. This often leads to bookings being canceled or requiring manual support, which takes away from the otherwise digital and convenient experience.
Adding a short grace period or a manual "Pay Now" button would be a helpful improvement. Allowing users to resolve payment issues quickly through Apple Pay or Google Pay would prevent unnecessary stress and keep the process efficient. It’s a solid service overall, but making the financial side as flexible as the car access would make it much more reliable for everyday use.
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dnnsvndnnsvn

Response from developer

Hi there, thank you for leaving a review and sharing your feedback on the payment process in the KINTO app. We're always looking at ways we can improve our services and appreciate your ideas. We've shared your feedback with our team - if you have anything else you'd like to add we encourage you to reach out at info@kinto.com.au. We look forward to hearing from you soon and welcoming you back next time you need car hire through the KINTO Australia app. Thank you, KINTO Australia

Great flexibility

I had a trip cancelled by airline and had to cancel. Every other company made a refund so hard. Not Kinto, I just hit cancel booking in the app and was refunded within minutes. Never using standard car hire ever again!
Rc0808bRc0808b

Doesn’t let you log in

What a Joke. if you can’t build a decent app don’t bother wasting people time or are we just harvesting data?
User937372User937372

Some good lots of issues

The app changed my start time forward by an hour for no reason and then when I tried changing it back to correct time I got stuck in a loop it just kept pushing start time forward by an hour. Finally spoke to support who were great and apparently the app take 3-4 minutes to update times to reflect in the app, this is terrible ux and caused me to be late. Car was great but when I arrived back on time the app wouldn’t lock the door for 2 minutes putting me just over the return time and now they have suspended my account and trying to charge me exorbitant late fee without even contacting me to see what issues I had using it for first time. Seems likely the settings are to fleece customer first and wait for complaints, not the best way to treat new customers who potentially are going to do thousands of dollars of rides. Deleted for now.
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guiltfilterguiltfilter

Response from developer

Hi there, thanks for trying KINTO. We are always looking for ways to improve our services and thank you for bringing these issues to our attention. Please get in touch with our team at info@kinto.com.au and they'll be able to investigate this with you. We look forward to welcoming you back to KINTO once we resolve these issues. Cheers, KINTO Australia

Avoid! Unreliable cars and no proper support

I have used Kinto for over 3 years. The first serious issue happened in 2024 and I thought it was just bad luck. But now in 2026 the same problem happened again. The car got locked hundreds of kilometers from the city and could not be opened at all. Support could not help, only suggested taking a taxi, and never refunded the costs or compensated for the ruined holiday. This is not bad luck but a constant problem with their system. I will never use Kinto again.
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sadovnikov.xsadovnikov.x
See 97 more reviews

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FAQ

What is KINTO AU?

KINTO AU is a car rental service that provides access to a range of Toyota vehicles, including cars, vans, and utes. You can rent these vehicles by the hour, day, week, or month, all managed through your smartphone.

What is included in the rental price?

The rental price includes insurance, fuel, registration, and 24/7 roadside assistance. This means you don't have to worry about additional costs for these essential services.

How do I book a vehicle with KINTO AU?

Booking is a simple three-step process: download the app, complete an application, and once approved, make your booking directly from the app. You can choose from over 250 national locations.

Do I need a physical key to drive the car?

No, you do not need a physical key or card. The KINTO app allows you to unlock and lock the car, and you simply press the start button to drive.

Are there any sign-up or membership fees?

No, there are no sign-up or membership fees. You only pay for the duration you book the vehicle, making it a flexible and cost-effective option.