Made my hearing aids useless.
All it does now is cycle thru the programmed settings binging every second. Even hits my TV boxes too. I was happy to see an update after so many years of service but now, just useless. Hope a fix can be offered soon!
Bad bad bad
The original app worked great and then I loaded the update and it has not worked very good sat all! You can only use one setting that you have saved without rebooting the iPhone and then reconnecting again to change your saved setting you want!
Always in search mode
App worked great for many years but now it always seems to be in search mode. It’s a pain when 1 or both disconnect and I have to take my aids out, open doors, close doors, pair aids then they work great for 10 minutes then 1 goes into search mode. I also now only have control over volume. I lost my favorite channels and options to control bass
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Crappy
The app says Kirkland 6.0. I have Kirkland Premium 10.0. Unable to find, pair or use.
DON'T UPDATE
Worked well for five years. Responded to notification update available, NO LONGER WORKS. Tried jiggling the handle a little, then smacked the side a few times, that got it to work for a minute just one side at a time. Tried removing app, forget device, reboot downloaded again, the phone Saw it for a second, then off again... kicked it a few times but just laid there. Using I-phone 14 ;)
Very surprised that in 2023 Costco has employees flying to Colombia to over see coffee selection, France for wines, They've been rebranding and selling off the shelf hearing aids for at least 15 years making a pile of money at it; but haven't pulled a dollar to build a better app. They save me to upgrade to the rechargeable model claiming the tech in my Kirk's is just too old.
Another words even though they're not broke, just join the toss away society mentality and spend another 2k$
They'll sell you new hardware but continue the same weak software,,, First good app with any other brand from any place order than Costco gets my order
Very surprised that in 2023 Costco has employees flying to Colombia to over see coffee selection, France for wines, They've been rebranding and selling off the shelf hearing aids for at least 15 years making a pile of money at it; but haven't pulled a dollar to build a better app. They save me to upgrade to the rechargeable model claiming the tech in my Kirk's is just too old.
Another words even though they're not broke, just join the toss away society mentality and spend another 2k$
They'll sell you new hardware but continue the same weak software,,, First good app with any other brand from any place order than Costco gets my order
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Hearing aids
These hearing are wasteful of money
Needs update
The app worked fine until I updated the iOS on my iPhone 12 to v15.6.1. The app and the phone recognize my KS 661 HAs but the app won’t complete pairing even after the phone has paired.
App no longer works!
I’ve used this app off and on for several years with my hearing aids (non rechargeable batteries), but I can no longer connect them to this app. It says it can’t find them and to turn off Bluetooth. So I turned off Bluetooth, but then, on restart, it says I must have Bluetooth on to use the app. My aids are not connected to any other device, only the one with the app.
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Junk app
App is garbage .. don’t even waste your time to download it. It doesn’t work with the latest iOS for iPhone X .. I use the phone function itself to run them now - this app is a colossal failure .
Disappointed
Since downloading the update, my app has failed to do more than recognize one hearing aid from a “search” mode. The instructions tell me to press “pair” in the dialog box which doesn’t exist. My hearing aids are FS661. I have been very pleased with the ability to customize them to fit most situations but that option no longer is available. My only ability to make changes is under the “accessibility “ section of “settings” not Kirkland Choice App. Very disappointed!!
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Latest update
The latest update by Apple has completely screwed up my ability to use the KSC app. The problem lies within the settings menu where it does not allow the setting of the same program, but will will automatically set up two different settings such as softswitch and music at the same time.
Worked great for years, but not now.
It appears the locked Automatic Iphone feature is still a problem. I cannot get it out of that mode. I have tried everything, I can no longer use my basic, restaurant, music or car choice, it is stuck on an automatic iphone program that is horrible. It has really messed up my ability to use my hearing aids efficiently. I can temporarily get it out by taking each hearing aid and opening the battery door three times on each hearing aid to kill the connection, then you can reset the batteries one more time and it will go back to the old programs. But it doesn’t last long, eventually it locks you out and again your are stuck with just one program, (Automatic Iphone). I will soon call Costco and complain their app doesn’t work.
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Does not support iPhone 13
Unfortunately it doesn’t look like the are supporting yet. Very disappointing.LolyBat
Always Works Great ⭐️
The negative reviews seem to be based on problems with the actual hearing aids versus the app, as well as things that the hearing specialist needs to add on or adjust or correct!
Won’t stay paired with my phone
My Kirkland hearing aids won’t stay paired with my iPhone 12 unless they are within one foot.
It’s not the phone because it pairs to my other devices. It’s either an app issue or the hearing aids.
It’s not the phone because it pairs to my other devices. It’s either an app issue or the hearing aids.
Stuck on pairing
The APP doesn’t recognize that I’ve paired the hearing aids in Settings as directed. It’s stuck on telling me to pair again. There is no (obvious to me) way to move past this. I’ve deleted and reinstalled to no avail. Very disappointing. Hopefully an update will fix it. Currently I’m stuck with only one hearing aid that seems to be working and I’ve no way to check what is going on.
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Can’t get the app to connect
Tried multiple times to get the act to see my hearing aids but can’t get it to work at all.
This app is useless.
The app is pointless. I’ve had this app for over 4 years. A Bluetooth refresh or more control of how hearing aids are controlled by my phone would be amazing. Especially a lock Bluetooth connection on function.
Broke KS6
Been using this app since it was created. Never perfect but always essential. The latest version (4.7.0) broke the KS6 functionality. Finally paired after many attempts but would not import presets. Could not switch presets using buttons on hearing aids while connected to iPhone. Continued to get 4 loud tones (Bluetooth enabled tones?) at regular intervals. Erasing and restoring the phone from an old backup was the only way to rollback the update.
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App has way too many weaknesses
Costco and developers need to read the reviews. Most of the current low ratings comments address my complaints.
