App
Works sometimes other times I have to reboot app
Most annoying app
Its absolutely the most annoying app on my phone. I always have to wave my phone couple of times around the doors at my gym to gain access, out of 10 times only 2 times works from the first attempt, most of the time it opens my wallet :| and i have seen that happens to most members in the gym
Horrible app
Outright miserable app.
Mozza
Since the recent upgrade I have trouble getting into my Pronto Pilates studio. Very frustrating!
Easy to use
Easy to use
MAKE IT A SHORT CUT WIDGET ON WALLPAPER SCREEN!!
This app is AMAZING! But what would make it better is if I could just click the widget and open!
Great app
Easy to use app and it works well with assistive technology for people who might have site impairments
Temperamental
It has good days and bad days very temperamental, key fobs work better and don’t have have location set on function.
The worst
Customer service-0 stars
Install-0 stars
Customer support-0 stars
Pricing-0 stars
AVOID KISI AT ALL COSTS
Install-0 stars
Customer support-0 stars
Pricing-0 stars
AVOID KISI AT ALL COSTS
Works most of the time
The app times out randomly and then doesn’t work
Kisi sucks
Kisi was used by my Pilates studio. The door would never unlock and the app would send me through an endless loop. My attempts to resolve with the Kisi team were met with complete incompetence. Not only did the app cause me to never be able to use the class purchase i had made but the let wasted hours of my time trying to get their broken app to work.
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The UI could support a bit more customization
Allow rearranging cells (locks), need larger stars, would be nice to assign different icons to cells, at least allow choosing from a set, or support color, otherwise it is simply Pain to find one lock from many locks.
Back door
I can’t ever get the back door to open correctly
So easy and convenient
This system is easy to use and work every time!
Inconsistent
I love the concept, but sometimes I can open a door without opening the app, and other times I have to open the app and choose an exit. Too fiddly and slows me down.
How well does it work
This is a amazing system I can access the gym anytime. I feel good knowing I can make my own schedule when it comes to my workout schedule.
App
It’s just a good app
Beeps but doesn't unlock
It never actually opens the door.
Honor miss service. No support
Since my system was installed in June 2025 it has worked about half the time. I’ve reached out to support multiple times with no response. I get billed like clockwork and pay for a subpar system that I would’ve never installed if I had known this is what it would be like.
Can we get manual sort?
We have so many doors and every update moves them around
Please just let me drag to sort. Star is not enough.
Please just let me drag to sort. Star is not enough.
