Kissandfly User Reviews

Customer Experience

Positive experience9.1% of reviews
Neutral0.0% of reviews
Negative experience90.9% of reviews

~ Based on 22 written reviews from the US App Store.

Is Kissandfly Safe?

Not enough ratings yet to assess Kissandfly.

Is Kissandfly Legit?

Kissandfly appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Kissandfly is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why the low reviews?

I’m not sure why this app has mixed reviews, but my experience was excellent. I purchased my tickets weeks in advance through the app and received them within a couple of hours. The process was smooth, and I was able to easily transfer the tickets to my airline app. Plus, I saved over $150 on the ticket price. Highly recommend.
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Response from developer

Dear Customer, Thank you so much for your wonderful feedback and for taking the time to share your experience. We are delighted to hear that everything went smoothly with your booking and that you received your tickets promptly. It is especially rewarding to know that you were able to transfer them easily to your airline's app and that our service helped you save more than $150 on your trip. Your recommendation means a great deal to us and motivates our team to continue providing reliable service and the best possible travel experience for our customers. Thank you for choosing us. We wish you a fantastic journey and look forward to assisting you again with your future travels.

SCAM!!!

It’s been already 25 hours since payment was processed and still two tickets haven’t been issued. Customer service keeps asking to wait for Lufthansa airlines’ confirmation. They don’t even allow to cancel the booking to refund the payment by claiming that they will need to wait for another confirmation of cancellation from Lufthansa. I risk to miss a flight and my hospital appointment if I cannot receive refund to rebook a ticket which is for much higher since I lost a lot time waiting for this cheater company.
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Response from developer

Dear Customer, We are sorry to learn about this situation. To identify your booking and review your case in detail, please provide your booking number or the purchaser’s email address used for the reservation. Once we receive this information, we will check everything carefully and do our best to assist you.

Do not Download These App

The biggest scam on earth they text you immediately over WhatsApp and in my case they changed the price without my consent… never ever had I ever experienced something like that ! Even Google is saying that there are pure scam so just pay more somewhere else!

Kriminelle Machenschaften

Finger weg!!! Der bisherige Fall der Buchungsbearbeitung war bereits hochgradig unseriös - Flug gebucht, Buchungscode plötzlich ungültig, nach langer Nachfrage neuen erhalten. Es fliegt ständig die Ungewissheit mit, wird alles gut gehen?

Doch das war noch längst nicht alles:

Ein Anruf bei Lufthansa hat nun ergeben, dass eine Teilstrecke auf ein Avianca-Ticket lautete. Und das gesamte Ticket auf einen anderen vietnamesischen Namen mit US-Telefonnummer ausgestellt war.

Der Sache weiter nachgegangen hieß es: bei Hin- und Rückflug handelte es sich ursprünglich um ein Meilen-Bonusticket im Wert von 40 Euro, wo der Name geändert und das dann anscheinend für das über Zehnfache durch Kissandfly wieder an mich verkauft worden ist.

Meilen gab es für mich daher nicht. Ich hätte daher keinen Anspruch.

Wie kann das sein???

Weil also jemand mit krimineller Energie ein Meilenbonusticket verbotenerweise weiterverkauft, erhalte ich also keine Meilen. So einen offensichtlichen Betrug habe ich noch nie erlebt!

Das Netz ist voller Kritik, die ich leider erst nach der Buchung gesehen habe.
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Scammers

If you want to buy a flexible ticket you’ll pay 50$ extra but at the time of changing the flight they apply what they call fare rules. No changes can be made or refund. If you want to change your flight because refund is not possible at all on your flexible ticket the you need to pay for the fare rules fee that is 130$ plus some other fees. So at the end you end up paying for a flexible ticket that you want be able to change if you don’t pay more than what you paid for the ticket.
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Absolut unterirdisch- Finger weg

Buchung weg, trotz Abbuchung. Keiner weiß etwas trotz wiederholter Anrufe kann mir keiner sagen, ob ich nun ein Ticket habe oder nicht und der Flug ist morgen früh. Finger weg

Never use this site!

The worst app ever!

Response from developer

Hello, We’re sorry to see that your experience was disappointing. We would appreciate it if you could share more details about what exactly did not meet your expectations and what led you to leave this review. Your feedback will help us review the situation, evaluate our service, and make improvements where needed. We’re open to understanding what went wrong and assisting you if possible.

Not bad but not great

Want to leave a positive review since most on here are negative. To give some people a peace of mind. I booked a flight through this company since my original flight got cancelled. I was kind of in a rush, so it didn't help that payment took 2 hours to process and then another 5 hours to receive my ticket that was departing on the same day. Not to mention, the airline I was booked with had a hard time pulling up my info online. But here i am, on the flight and no issues from here. So hopefully you are not as in a rush as i am, but just putting it out there that these tickets do exist and I got on my flight.
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Response from developer

Thank you for sharing your honest and balanced feedback. We’re glad to hear that despite the time pressure and initial concerns, you were ultimately able to board your flight and complete your journey without further issues. We understand how stressful it can be when a booking is made urgently, especially when the departure is on the same day, and we sincerely apologize for the delay in payment processing and ticket issuance you experienced. Your comments are valuable to us, as they help set realistic expectations for other travelers and allow us to continue improving our processes, particularly in urgent booking scenarios. We truly appreciate you taking the time to share your experience and provide reassurance to others. Thank you for choosing our service, and we wish you pleasant travels ahead.

ESTAFADORES

He adquirido un vuelo, con seguro de viaje, no devuelven el importe y dicen que no tienen contacto con el seguro qie ellos mismos venden, me tienen que indemnizar con el importe de el boleto, y el seguro con 2000€.. ESTAFA

Malísima

La app es malísima no vale la pena
Es mejor para más caro en otra

Arnaque / Scam

Update 10/25: never got refunded. DO NOT USE. When at the airport, the airline told me my tickets were not valid because the booking agency was fraudulent. They never issued a refund.

SCAMMM

If I could give negative stars I would. They take other peoples points to use towards your flight. If the other person notices their points missing they will cancel your flight without telling you. They take your credit card information and do god knows what with it. Again, PLEASE DO NOT BOOK WITH THIS WEBSITE!!!!!!
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Response from developer

Dear Customer, We’re very sorry to read about your experience and we’d like to investigate this immediately. Could you please share your booking number (or the email used for the booking) so we can check what exactly happened and assist you properly?

The worst ticket seller ever

They didn’t tell me that they would delay for my confirmation for 24 hrs until I paid fully, and no contact at all. Tried calling not working. Tried chatting can’t connect to human yet. The worst ticket seller ever. Stay away from this app. Try to avoid this app.

It’s a scam……. They sold me ticket from another persons name and point which is illegal to do it when I try to check is that’s not allowed me and when I reach out the airline desk in the airport they told me this ticket is not on your name so you can’t fly and I bought another ticket, and still they can’t refund me yet am still waiting.
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Response from developer

Dear Ronelb, Thank you for sharing your feedback with us. We sincerely regret the inconvenience and frustration you experienced with your booking. We would like to investigate this matter in detail, but in order to do so we kindly ask you to provide us with your booking reference number or the purchaser’s email address. With this information, we will be able to identify your reservation in our system and assist you more effectively. Your satisfaction is very important to us, and we want to make sure your case is handled properly. We appreciate your cooperation and look forward to resolving this issue for you.

The worst ticket seller ever

They didn’t tell me that they would delay for my confirmation for 24 hrs until I paid fully, and no contact at all. Tried calling not working. Tried chatting can’t connect to human yet. The worst ticket seller ever. Stay away from this app.

Response from developer

Dear Ronelb, Thank you for sharing your feedback with us. We sincerely regret the inconvenience and frustration you experienced with your booking. We would like to investigate this matter in detail, but in order to do so we kindly ask you to provide us with your booking reference number or the purchaser’s email address. With this information, we will be able to identify your reservation in our system and assist you more effectively. Your satisfaction is very important to us, and we want to make sure your case is handled properly. We appreciate your cooperation and look forward to resolving this issue for you.

Worst booking app

Certainement la pire application pour réserver un vol.

Vous allez patienter des heures pour avoir la confirmation de vol.

Si vous tentez de vous faire rembourser vous allez tout simplement vous faire ignorer ou parler à un bot qui ne comprend absolument rien.

Par pitié évitez de passer par cette application
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Not good

Couldnt access my tickets because the link doesnt work. Support agents dont help or dont exist at all; you will be waiting forever to get any kind of response. I was able to use the Airline’s official app to check in using the confirmation code which Kissandfly provided, so thankfully you can retrieve your info eventually and they didnt completely scam me since the ticket is real. But the app and website are sus, and not being able to access my tickets made things more stressful than they needed to be
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Response from developer

Dear Garry, Thank you for your feedback. We are sorry to hear about the difficulties you faced accessing your tickets through our link and the frustration this caused. We are glad that you were able to check in successfully using the confirmation code from the airline’s official app. To help us review your case in detail and improve your experience, could you please provide us with your booking number or the email address used for the purchase? This will allow our team to investigate the issue with ticket access and provide you with the necessary assistance. We sincerely apologize for the inconvenience and appreciate your patience and understanding.

Wasted a lot of time and brainpower on a booking. Avoid this app!

Booked a flight. Promised ticket issuance time is 3-24 hours. 36 hours later, 3 chats with customer support agents, still not issued or booked. DO NOT USE THIS OTA.

Response from developer

Dear Customer, Thank you for taking the time to share your experience. We're truly sorry to hear about the difficulties you've encountered with your booking — this is certainly not the experience we aim to provide. To investigate the issue and assist you as efficiently as possible, we kindly ask you to provide us with your booking number or the email address used during the purchase. This information will allow us to identify your reservation and take the necessary steps to resolve the matter promptly. We appreciate your patience and the opportunity to make things right.

solo es buscador de vuelos

he sacado un vuelo descargue la app para tener mi vuelo y lo único q es un buscador para viajar no hay ningún sitio para poner mi número de vuelo y que salgan datos

Scam

I bought a round trip ticket from Istanbul to Denizli
On my way back theres no tickets processed
Now I have to pay for the ticket again
Absolutely zero customer service. Never trust this company.

NO DEVUELVEN DINERO

Compré unos vuelos en esta página. Me los confirmaron y pasadas unas horas me cancelaron la confirmación por no quedar vuelos a ese precio. Para mi sorpresa, una semana después sigo sin recibir mis 800€. Por mucho que llames y mandes correos electrónicos te dicen que el dinero está desbloqueado y que están tratando de solucionarlo. Hasta que no tenga una solución no pienso borrar esta reseña. OJO CON COMPRAR AQUÍ.
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