Worst ever app
Never used an app worse， where do they hire such bad UI designer and app developers to develop this app.
IImNotRice
No Customer Service
How is it possible that there is not a customer support function. Sometimes orders never get made and I’m still charged and I can’t do anything about it. Really basic ask here.
4474()4/))
Glitchy
I can make and give better app in a month
PPrabhu13
One Star because zero isnt allowed
This app is incredibly frustrating to use. There is no feedback or help section to report serious issues like rotten or spoiled food, which is unacceptable for a food service app.
The service is just as disappointing. Employees often appear to be on their phones while customers are left waiting 15–30 minutes for coffee or food. On one occasion, I placed an order and was given a 30-minute pickup time. Even after those 30 minutes had passed, my order hadn’t even been started.
An app that serves food should prioritize food safety, customer service, and basic communication. Instead, this app offers no way to report problems and provides a consistently poor customer experience. I wouldn’t recommend it until these issues are addressed.
The service is just as disappointing. Employees often appear to be on their phones while customers are left waiting 15–30 minutes for coffee or food. On one occasion, I placed an order and was given a 30-minute pickup time. Even after those 30 minutes had passed, my order hadn’t even been started.
An app that serves food should prioritize food safety, customer service, and basic communication. Instead, this app offers no way to report problems and provides a consistently poor customer experience. I wouldn’t recommend it until these issues are addressed.
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Ssonijiajay
PII issue
Writing here in the review because there’s no easy way to request this on company website. The receipt on the takeout box displays in the open my phone number and email address which is personal information should not be displayed. Can you make these changes in the printout please?
Ii_i
