Kling AI User Reviews

Customer Experience

Positive experience41.1% of reviews
Neutral5.5% of reviews
Negative experience53.5% of reviews

~ Based on 1,704 written reviews from the US App Store.

What users say

Is Kling AI Safe?

Kling AI: AI Image&Video Maker appears safe based on user ratings. AppsHunter Safety Score for Kling AI is 94/100.

This assessment is based on 29,818 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.1% of ratings point to a safe experience
2.3% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 29,818 App Store ratings for Kling AI.

Is Kling AI Legit?

Kling AI: AI Image&Video Maker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Kling AI is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

7700원 환불해주세요

무료 크레딧 쓰고 있다가 거의 다 쓸 때 쯤 서비스 과부화가 됐다며 결제 유도를 하려길래 이미지도 그럭저럭 잘 만들어지고 결제하면 서비스 과부화가 풀릴 것 같아 7,700원 330크레딧 7,700원 결제했습니다. 이미지 2개 더 만들어지고 또 과부화가 왔다며 멤버쉽 결제 유도를 하네요… 7,700원 환불해주세요.

Does not follow commands

I uploaded my own pictures and ask for silent video. I was very explicit and made the command two times that there be absolutely no sound whatsoever. No music, no voice, no script. Yet, the video came back with voices that were not prompted by me, but were generated out of thin air. As I prefer to add my own text and voice later, it makes this video useless to me. It cost me money to create these videos over and above the subscription fee. When I talked to customer service, I was told that there is no refund policy. Most of the AI that I have found is mostly useless for generating silent cartoons based on previously created characters. The only one that I have found that actually works is runway but even with that it’s just too expensive.
Show more

Terrible app

The first app I’m using for AI video. Very bad experience, I paid £10 for some credits but not going to buy it again. The AI completely changes important details from the reference images, especially when zooming in — buttons and other details look fake and distorted. The movements are also very unnatural. The handbag randomly switches hands or even appears in both hands without the model moving it, and the hair changes position without any physical movement. The result does not look professional or realistic at all. There is a lot of room for improvement in consistency, physics and detail preservation.
Show more

Doesn’t work

KLING’s current web pages still explicitly say that image-to-video can be started for free and mention free credits. But its current membership system appears to treat the Basic/free account as having no ordinary video-generation credits, with the recurring “free credits” being a subscriber benefit. Any attempt at generating a video, even with the most basic features selected, results in a message that “generation has used a subscriber-only feature” demanding payment. Uninstalled after 10 minutes. Useless.
Show more

Bought credits for £ but can’t use

I purchased credits, but I still can’t generate a video. It says the free-plan queue is busy and keeps asking me to subscribe, even though I already have credits. Very frustrating.

Its good but we need to be free

Best AI

No bought credit usage without membership

It requires you to buy a membership in order to use the credits you ALREADY bought to create a video. So why allow me to buy credits to use in the first place if it won’t let me use them without then being forced to buy a membership?

A lot of features

Enjoying this app

Very average

It just can’t seem to get my AI videos correct. Its really pissing me off

Very bad

Never use

Its good but…

The app is good but its just greed they want you to pay $10 per month so i can get credits which is dumb also because i can only generate like 2 photos and videos which is just not good at all and then you also have to pay so it makes the photo generate faster and if you decline it makes to a minute to four minutes but other then that its good and the photos are high quality
Show more

Trash app

Don’t waste your money

Horrivel

Para quê pagar em um vídeo ?!! Já nao basta comprar um celular . Se fosse gratis vocês ia ganhar muito mais dinheiro !!! Em vez dê ficar conbrando. Erro demais . Odeio isso . Seus pobres, até para gerar um vídeo precisa dê dinheiro . Vão trabalhar quê é mais justo. Em vez dê cobrar dinheiro em um vídeo dê 10 segundos
Show more

Lo mejor que hay

Si

Paid garbage

Tried to get it to make a video and it literally didn’t change a single thing it sent me the same video and then said I had to pay to get more turns.

Lazara

La mejor 💪🏻

Súper

Mui contento

O impossível

O impossível aqui é possível

Ripped off!!

I had a good amount of credits left and they don’t roll over. They take them at the need of the month no matter how much you have. Shouldn’t matter how I paid for them I paid for them so they should be mine to use for longer than a month. I cancelled because of this.

It’s OK could be better

Gives realistic video, but you have to accept whatever it spits out. A lot of times it’s not what I want even though I made it clear in the prompt. Then you waste money and have to buy more credits. It’s a big money grab. If there was a way to edit the video before it gets processed, would be useful, but I think they deliberately leave that out so you waste credits and have to buy more. I will be trying another AI video, I spent enough money on this one. I might lean towards Grok or something else.
Show more