First time user for gaining data in another country
It was easy to set up and prepare for. As well as convenient for topping up more data.
The instructions they provide are easy to understand and when it was time to turn on I had no issues. It’s been working great for me this far.
Response from developer
I’m glad the setup was a breeze for you and the instructions were clear. It’s great that topping up more data felt convenient and you had no trouble turning it on. Enjoy smooth roaming on your next trip! 🌅🚁
Best experience of e-sim
Issue with data usage
Awful eSIM provider
Response from developer
Thank you for sharing your feedback. We’re sorry to hear that you had such a disappointing experience with Kolet. We understand that reliable connectivity is essential when travelling, and we’d really appreciate the opportunity to understand what went wrong. Please contact us at help@kolet.com with your account details and any information about the issue you experienced. Our support team would be happy to look into your case and see how we can assist you further.
Easy to use
Disappointed
Fácil de usar e justo com o cliente
Para minha surpresa outro ponto importante foi poder reverter o saldo não utilizado em pontos, assim quando voltar a viajar posso usar novamente!
Response from developer
Ficamos felizes que a instalação do chip virtual tenha sido tão simples para você! É ótimo saber que a conversão do saldo não utilizado em pontos já está ajudando nas próximas viagens. 🚀🛫 Sempre que precisar, abra o app Kolet, selecione o plano e toque nos três pontinhos para transformar os gigas restantes em créditos.
Easy and reliable
Amazing customer service
Response from developer
I’m sorry the SIM rename caused your phone to lose data, but happy we could sort it out fast. Guiding you step‑by‑step over WhatsApp and getting an instant reply is what we aim for. If anything similar pops up again, just ping us and we’ll be right there 📶✈️.
Super simple
Response from developer
Thanks for sharing your experience! 📱 Setting up was a breeze for you, and it’s great the connection stayed solid while traveling. We’re happy the app’s data‑tracker is useful and hope you’ll choose us again on your next trip ✈️.
Beat travel sim
Great service
Response from developer
We're delighted the eSIM is performing well for you. It's great to hear our support team could help quickly. 🛰️🛩️.
It actually works!
Fantastic would highly recommend!
Response from developer
It’s wonderful to hear you found the pricing reasonable. The clear setup instructions and smooth connection across Morocco make us smile. Enjoy the low‑cost calling and happy travels! 🧳💛
Brilliant
The only improvement would be if the phone number were available so sms would work
Response from developer
It’s great to hear you’re loving the data bundles and the prices. Glad the signal stays strong and that sharing data with friends is smooth. Being able to call a foreign number as if it were local really does feel brilliant. We hear you on the SMS feature and will keep it on our radar for future updates 📞📡.
Seamless connectivity
Complicated, problematic
Not recommended.
Response from developer
Thank you for sharing your honest feedback. We’re sorry to hear that you found the data plans complicated and that your data appeared to be consumed faster than expected. We understand how frustrating this can be, especially when you’re travelling and relying on your data connection. Data usage can vary depending on activities such as video streaming, automatic updates, background app activity, and cloud syncing, but we understand that this doesn’t make the experience any less frustrating. We’d really appreciate the opportunity to review your specific case and help clarify where the data was used. Please contact us at help@kolet.com with your account details, and our support team will be happy to look into it with you.
