Bugs in payment menu
QR payment doesn’t work on mobile app since you can’t scan, why give such a payment option on the mobile app? Even worse, the app doesn’t go to an alternative payment screen and is stuck there. What kind of UAT was done if you couldn’t get these basic things right before launching? Or was the app developed by college students?
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Reliable E-Mail Notifications
I like getting my ticket info and updates directly in my inbox. It keeps me informed, especially when my trip details change at the last minute.
Feedback System Works Well
I had a suggestion about bus cleanliness and dropped feedback through the app. Within a week, I noticed improvements, which shows they actually listen.
Payments Without Trouble
Paying through the app is simple and secure. No worries about cash or waiting at the counter. It’s a smooth experience for everyday travelers like me.
Quick Ticket Cancellation
Sometimes plans change, and cancelling tickets used to be a hassle. With this app, I can cancel tickets quickly and get notifications about my refund status.
No More Queueing at Counters
Before this app, I used to wait hours to get tickets. Now, I book tickets from home or anywhere using my phone, which is a big relief.
User-Friendly Interface
The app doesn’t have complicated menus, which is great for someone like me who just wants to book tickets without any fuss.
Notification Settings Are Convenient
I can choose to get SMS or email updates, which helps me stay informed in whatever way suits me best.
Works on Basic Smartphones
My phone isn’t fancy, but the app runs smoothly without slowing down or crashing, which is a big plus.
Booking Confirmation Is Instant
Right after payment, I get my ticket confirmation immediately. That gives me peace of mind that my reservation is secured.
Always Updated with Latest Routes
When new routes are added, the app reflects them quickly, which helps me plan new trips without trouble.
Saves Ticket History
I can check past trips easily. It helps me keep track of my travel expenses and schedules.
Multi-Language Support Helps
The app uses simple language which suits most users, making it easy for folks from different places to understand.
Last minute ticket cancellation specialist
Worst service you have no other choice and you booked in ksrtc and u are waiting for the bus at busstand suddenly you’ll get a message like your ticket got cancelled and then bhoom you’ll have to figure it out your journey
Upi ticket money refund
Dear Travellers, be prepared to carry extra money in online or cash while travelling in KSRTC.
Sometimes after upi payment if ticket is not generated due to KSRTC technical issues then conductor will say he is helpless and need to pay by cash again to buy ticket. So your online money got debited may take 3-4 days to refund as per conductor and depo incharge says.
Sometimes after upi payment if ticket is not generated due to KSRTC technical issues then conductor will say he is helpless and need to pay by cash again to buy ticket. So your online money got debited may take 3-4 days to refund as per conductor and depo incharge says.
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Bus tracking
Need bus tracking system. Buses never show up on time.
Not accessible through screen reading software
It violates the rights of persons with disability
The seat selection window during Booking will not read the status of seat whether it is available or booked by a woman or booked. Without this. A person with visual impairment cannot book tickets independently. Please rectify this. Thank you.
The seat selection window during Booking will not read the status of seat whether it is available or booked by a woman or booked. Without this. A person with visual impairment cannot book tickets independently. Please rectify this. Thank you.
Bus booked for wrong date twice
I had booked a ticket twice on different occasions for Sunday night imagine my surprise when I got a message on Saturday informing me about the driver details.
This is a serious bug which needs to be looked into
This is a serious bug which needs to be looked into
Copy and paste is not working
I some section copy and paste is not working
Smooth Booking experience
They have updated and revamped the ui and its perfect, no glitches
