KTMB Mobile User Reviews

KTMB Mobile
KTMB Mobile
Keretapi Tanah Melayu Berhad

Customer Experience

Positive experience7.1% of reviews
Neutral9.5% of reviews
Negative experience83.3% of reviews

~ Based on 126 written reviews from the US App Store.

What users say

Is KTMB Mobile Safe?

Not enough ratings yet to assess KTMB Mobile.

Is KTMB Mobile Legit?

KTMB Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for KTMB Mobile is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Morons Developed This

Don’t even attempt to use it

y always delay ?

timetable always not accurate…always delay

Don’t press Login with Apple

After login with Apple ID, this apple randomly generate an email when I finish filling in passport details, ask me to log in again, and I can’t even remember the random email generated automatically. Then I tried to sign up again, it says the passport has been used already. No solution to this matter at all. The hotline can’t solve it neither.
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无法使用

根本无法用,打不开

Apple Sign-in Problem

I used apple sign in before and now i cannot login anymore as it says required mail address.
I tried to register with new account but i cannot register because my identification ID already used on previous acc.
What kind of bug fixed causing more problem???

Uninstalled apps and Forget Password

Hi it would be nice if Ktmb can improve situation where if everytime I uninstalled KTMB Mobile, and installed again, I need to click forget password, eventhough I already insert the right password. This is so disappointing, kindly improvised, thanks.

Don’t use Apple sign in

You will not be able to sign in again when you log out

垃圾玩意

垃圾玩意

Masalah Dalam Pembelian Tiket ke Destinasi Yang Dikehendaki

Tiket train platinum untuk KL Sentral - Ipoh tidak boleh dibeli melalui aplikasi. Sekiranya saya nak pergi ke Ipoh dengan Platinum, saya harus beli tiket ke Kuala Kangsar. Pihak KTM tolong selesaikan isu ini untuk kemudahan pengguna.

Warga Emas Discount for Couples

Both husband and wife are both registered & verified with KTMB for Warga Emas Discount. However when booking tickets as couple, Only the principal account holder can claim Warga Emas Discount while the other was not allowed to choose the ticket type to Warga Emas.

Please do something about it.

Sign in with Apple not working

I created an account using the apps ‘Sign in with Apple’ feature and bought several tickets. ‘Sign in with Apple’ is no longer working and I can’t access my tickets. There is no App support available…someone please help!

Login difficulties/Email forget

I tried to register through the app, but it says my MyKad number already exists in the system. I also tried the ‘Forgot Password’ option, but my email address was marked as invalid.
Update: I contacted them through Facebook, and they updated my information instantly.

Dumb app

Fix your app. Can’t reset password can’t register because account exist

Changes forward to backward

They like simply say “due to teknikal gangguan” this excuse simply change the our seat from forward to back, ecen you pay expensive for business also like this! Face this issue more than 4 times in a month! Charges expensive but don’t want upgrade the system keep this excuse! !

Payment always unsuccessful

This apps really bad, all payment always unsuccessful whether for pay the tickets or top up ktm wallet. And all details of passengers should be kept instead of typing it repeatedly.

Cannot use credit card

Try so many times to pay with credit card and failed

Unable login thru Facebook

Now i cant purchased ticket from the apps and also cant open a new account. Kindly to fix it.

Why

I want to book but my payment always unsuccessful! Pls fix this

App not launch

Since few months back the app always not working, can’t log in to buy ticket or check the purchase ticket.
iPhone

Unable to log in via Facebook

Lost my account, cannot log in via Facebook. And now my passport details are locked to my old account