L&L Hawaiian Barbecue User Reviews

Customer Experience

Positive experience30.0% of reviews
Neutral4.7% of reviews
Negative experience65.3% of reviews

~ Based on 150 written reviews from the US App Store.

What users say

Is L&L Hawaiian Barbecue Safe?

L&L Hawaiian Barbecue appears safe based on user ratings. AppsHunter Safety Score for L&L Hawaiian Barbecue is 94/100.

This assessment is based on 2,733 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
0.5% of ratings suggest some concerns
7.8% of ratings point to a risky experience

~ Based on 2,733 App Store ratings for L&L Hawaiian Barbecue.

Is L&L Hawaiian Barbecue Legit?

L&L Hawaiian Barbecue appears to be a legitimate app. AppsHunter Legitimacy Score for L&L Hawaiian Barbecue is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love it

Our kids favorite place once a week

Automatic tips

The app automatically tips and you can not change it. It will let you increase the tip amount but never decrease or remove it.

Talofa/Aloha

Yummy to my tummy

Best Hawaii food

I love this so much reminds me of Hawaii

🤙🤙

Great Customer Service

Locations aren’t right

Literally forced to download app to order online and you don’t even have the only store by me on the app. How does that make sense

Can’t redeem any prizes

The promo offers free fries spam etc NEVER EVER WORKS. Always says “already redeemed” or it just refuses to apply to order. I used to come all the time but the irritating app frustrates me so much I haven’t eaten here in months

Hawaii kine!!🤙🌴

This spot really hits the local kine of flavor just like Hawaii style does. Good friendly owner and staff! 🤙

UNIQUE AND DELICOUSSSS

Fell in love with Hawaiian food when we went on our trip and have been hooked on it since ! Love that the ice cream is lactose free never thought I would be enjoying ice cream without bloating 😭

Always good food/good service

The food is always fresh and service is always friendly. It’s a little further from the L&L that is closer to us but we drive here because the food is better and service is too. I wish all locations were as good as this one

App is Out of Touch

There’s no consistancy to this app. Still no option to add french fries. I can add extra sauce to a pork katsu but don’t have the option to add extra sauce for chicken katsu. It’s like they don’t want this app to work. Each franchise is different i get that but it’s super in consistent. Still rather call than use this app that only satisfies a mainland audience. Zippy’s got it together. Let’s go Eddie Flores.
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Forced tip for pickup

Price of food is about 20% more when purchasing on app then calling in for pick up. Even worse when u go to pay for food and select pick up the app forces you to pay a 15% tip. App makes DoorDash look like a saint. The app should make the store more efficient and profitable. and the customer is being charged on top of the benefits to the store.
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They don’t read the notes on the receipt

The cashiers also sometimes have an attitude

Delicious and fresh

Easy to order and tender hot chicken and beef

In App/ Online ordering

L&L please help! I can’t order. I live in Annandale, VA. The app used to work great. Now I cannot order online, use my Shaka Rewards or earn Shaka Rewards. No way to call/contact the company. The shop here doesn’t know what to do.

Friendly cashier

Miriam was very friendly and helpful when I was placing my order. She gave me suggestions. She had a friendly smile and great attitude. Made all the difference in the world to have someone like this at the front of the restaurant!

Taste of home

Being away from home is always difficult and having this place to come to helps make the separation a little less ….mahalo

.

Love this place

Great stop

I grew up on the North Shore but live on the mainland now. I was so happy L&L is here in Albuquerque. Great plate lunches!

A++ place

The food is great, and this location by New Life Church is the best. Great service every time.