L&L Hawaiian Barbecue User Reviews
Customer Experience
~ Based on 150 written reviews from the US App Store.
What users say
Summarized from real user reviews of L&L Hawaiian Barbecue. Based on 2.7K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🌺Great Hawaiian food
- 👍Awesome customer service
- 🚀Quick and efficient
- 💰Good value for money
Negative things
- 🐛Bugs and glitches in the app
- 🚫Limited locations available for online ordering
- 🤔Unclear or confusing UI/UX
- 💳Overcharging and mandatory tips
Is L&L Hawaiian Barbecue Safe?
L&L Hawaiian Barbecue appears safe based on user ratings. AppsHunter Safety Score for L&L Hawaiian Barbecue is 94/100.
This assessment is based on 2,733 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 2,733 App Store ratings for L&L Hawaiian Barbecue.
Is L&L Hawaiian Barbecue Legit?
L&L Hawaiian Barbecue appears to be a legitimate app. AppsHunter Legitimacy Score for L&L Hawaiian Barbecue is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Our kids favorite place once a week
The app automatically tips and you can not change it. It will let you increase the tip amount but never decrease or remove it.
Yummy to my tummy
I love this so much reminds me of Hawaii
Great Customer Service
Literally forced to download app to order online and you don’t even have the only store by me on the app. How does that make sense
The promo offers free fries spam etc NEVER EVER WORKS. Always says “already redeemed” or it just refuses to apply to order. I used to come all the time but the irritating app frustrates me so much I haven’t eaten here in months
This spot really hits the local kine of flavor just like Hawaii style does. Good friendly owner and staff! 🤙
Fell in love with Hawaiian food when we went on our trip and have been hooked on it since ! Love that the ice cream is lactose free never thought I would be enjoying ice cream without bloating 😭
The food is always fresh and service is always friendly. It’s a little further from the L&L that is closer to us but we drive here because the food is better and service is too. I wish all locations were as good as this one
There’s no consistancy to this app. Still no option to add french fries. I can add extra sauce to a pork katsu but don’t have the option to add extra sauce for chicken katsu. It’s like they don’t want this app to work. Each franchise is different i get that but it’s super in consistent. Still rather call than use this app that only satisfies a mainland audience. Zippy’s got it together. Let’s go Eddie Flores.
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Price of food is about 20% more when purchasing on app then calling in for pick up. Even worse when u go to pay for food and select pick up the app forces you to pay a 15% tip. App makes DoorDash look like a saint. The app should make the store more efficient and profitable. and the customer is being charged on top of the benefits to the store.
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The cashiers also sometimes have an attitude
Easy to order and tender hot chicken and beef
L&L please help! I can’t order. I live in Annandale, VA. The app used to work great. Now I cannot order online, use my Shaka Rewards or earn Shaka Rewards. No way to call/contact the company. The shop here doesn’t know what to do.
Miriam was very friendly and helpful when I was placing my order. She gave me suggestions. She had a friendly smile and great attitude. Made all the difference in the world to have someone like this at the front of the restaurant!
Being away from home is always difficult and having this place to come to helps make the separation a little less ….mahalo
Love this place
I grew up on the North Shore but live on the mainland now. I was so happy L&L is here in Albuquerque. Great plate lunches!
The food is great, and this location by New Life Church is the best. Great service every time.
