App Issues
The food and service is great. However, using the app is problematic. It wouldn't add my rewards redemption to the order. Then it wouldn't allow me to place the order. I had to literally go into the store, place my order & redeem my rewards at the kiosk vs placing my order through the app and just picking it up. Please fix. If I have to drive into center city everytime I want to order, I won't be ordering.
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No nutritional info
This is 2026 - why is the nutritional information or calculations not listed on the app. Chopt, Mezeh, etc add everything up for you, there’s no reason this can’t give you nutrition totals.
Great food
Was pleased with my order when visiting the first time. Ease of the app makes of
ordering and pick up simple and quick
ordering and pick up simple and quick
No notes to add allergens
Please add a field to add allergens to the app so people with allergies can safely order.
Decent App, Despicable Business Practice
The app is actually pretty decent, but I’m giving it one star because it tries to force you tip by automatically selecting 15% at check out. If you are forcing me to tip 15% every time I place an order, that’s not a tip. That’s a service fee.
By automatically selecting a predefined tip amount, they are trying manipulate you by instilling a sense of guilt if you change the tip to 0, so you end up paying more when you might normally not want to just to avoid those uncomfortable feelings. This is called Dark Patterning. Look it up.
By automatically selecting a predefined tip amount, they are trying manipulate you by instilling a sense of guilt if you change the tip to 0, so you end up paying more when you might normally not want to just to avoid those uncomfortable feelings. This is called Dark Patterning. Look it up.
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