Reheated conveyor belt food
Wow what a lie. This place is completely ridiculous. The food is not good. The choices are all repetitive. The portions are small. The prices are high. The experience should be skipped if possible. Why would anyone in nyc need to order double priced microwaved slop? Not to mention they own GrubHub when they were ripping off their own employees. So this company is keen or “Lore” on ripping off both customers and employees!
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Horrible customer service
Everything I have an ongoing issues with drivers trying to fake deliver my food and steal it. Or when the driver went to the wrong location (idk how when I have the correct on my profile) y’all was of no help for anything. Now it happened again & I had to chase this man down for my food. He took a picture and then tried to take the food back. I still haven’t received an answer from y’all support team.
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Lie
They close before time it says they do. I put in order before closing they closed early probaly saw didn’t want to make it
Customer service is nowhere
Customer service sucks!! You can’t get to anyone you’re orders are always late by an hour or two and there’s no such thing as adding to a Tip
Terrible Experience
Wonder is the worst delivery app I have ever used and has the worst customer service. I ordered $79 worth of food from Wonder only restaurants located at a site that is about 15 min drive from my house. The food arrived over a half hour past the end of the delivery window with no explanation and the food was ice cold and soggy and clearly not of the quality promised by the app. When I called and text with customer service (which took over a half hour for someone to text with me despite wait times supposedly being two minutes) they refused to refund more than about ten dollars of the order despite the restaurants and the delivery driver all being employed by Wonder and as such wonder is responsible for the poor quality of food received. I would have have been better off ordering Mc Donald’s. When similar issues occured with seamless or other apps the apps refunded the entire order with no hassle even though they did not own and control the restaurants in question. I will never use wonder again as the quality of the food and service is so low.
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