Food delivery
Yes free delivery fee but it takes long to come and they give you hard time with a compensation with anything, I had a order come 3 hours late and they only giving me $3 credit for it.
Do not order from here 🤬
I ordered yesterday for the first time and found out this morning that my card was charged $82 for a order from a restaurant I did not order from!!!’
Can’t make changes
Their setup can’t change the delivery address if you make a typo. Even if you contact customer service ten seconds after placing the order. And they can’t contact the drivers to make the change. And the restaurant can’t notify the driver.
Decent food but overpriced and sneaky fees
I have the app and I’ll use it when they have decent discounts but everything feels about 30-40% overpriced. Usually I get pickup but decided to get delivery since they say there are no delivery fees. And yup said delivery fee was 0 instead they added a nearly $5 “service fee”. If you add a fee when someone orders delivery, it is a delivery fee.
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Do not eat it
This is probably one of the worst meals I’ve had taking into account the time you spend trying to figure out you don’t really want any of these weirdly unappetizing choices, and what they charge. Then they offer massive discounts hoping you’d forget the last time. I hope this place folds quickly and stops taking up space in the world. All the 5 star reviews have got to be lying about it.
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Promotions don’t work
Refer a friend never works and promotion work like %25 of the time. They are scamming with false promotions on this app
Tried to order
Complicated to edit
Needed to eliminate a couple of items. Can’t do it help. Total is unacceptable! Help!
Needed to eliminate a couple of items. Can’t do it help. Total is unacceptable! Help!
Horrific
I got a refund because the food looked NOTHING like the picture advertised, and it was genuinely disgusting.
TRASH
Absolute garbage app. Doesn't allow you to create an account and constantly crashes. I've seen a more reliable interface on Windows '98.
This is crazy
When you order the food make sure you make it so the driver has to hand it to you and be at the door when the driver arrives because they will steal your food 😭it was my first time on this app and I ordered food it was talking a little long to come put I was not worried about that I was just hungry when the driver got here I was looking at him through my window waiting for him to leave so can grab my food he puts my food down and takes a picture and try’s to walk away with my food in his hand I opened the quick and he turned around and said I was trying to make sure I had the right house I didn’t even realize he was trying to steal my food until I went back inside in process it if he would have kept walking with my food something would had happened to him who those this in Philly 😭but aways be at the door when they deliver your food, moral of the story.
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So Simple To Maneuver
I absolutely love the app! It is so so easy to use and navigate!! I highly recommend it!!
Customer Support just creates new problems
I signed up for an account and went to use the WELCOME50 promo code. It looked like the code worked, but as soon as I went to pay it said it was not eligible and to try to the code again. I tried again, but eventually ended up messaging with the AI support. AI support couldn’t help, unsurprisingly, so I was connected with someone. She said she would look into it for me, and then ten minutes later responded that she could not offer me a refund and I will not be eligible for future refunds due to requesting too many… On the account that was created less than an hour ago. Then she just kept saying “I can’t offer further concessions because of our system.” So now not only do I not get my first order promotion, I’m also never able to receive a refund for future orders.
I ended up just paying full price because at this point I am just really hungry. Don’t even know if the food is good yet but probably won’t be ordering again just based off of how god awful the customer support is lol.
I ended up just paying full price because at this point I am just really hungry. Don’t even know if the food is good yet but probably won’t be ordering again just based off of how god awful the customer support is lol.
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Unappetizing Food
3 orders, 3 strikes. Chicken was undercooked. Garlic Aioli taste sour and it’s because they placed it on the bottom of the bun and put the hot chicken on it and combined, it made bottom bun of the chicken sandwich soggy. Onions rings were decent.
I had Chinese food that tasted nothing like Chinese food. Visually it fit the part. Chicken , snow peas and fried rice, buffalo wings and sparerib tips all lacked flavor. Buffalo wings were the highlight but they were very small.
I had pasta, hard to mess up bolognese but Rigatoni was overcooked and flat and sauce was just red sauce with meat thrown in and had a sour off flavor.
I believed these know chefs were bringing something better to home delivery but they need to revamp their menus.
I had Chinese food that tasted nothing like Chinese food. Visually it fit the part. Chicken , snow peas and fried rice, buffalo wings and sparerib tips all lacked flavor. Buffalo wings were the highlight but they were very small.
I had pasta, hard to mess up bolognese but Rigatoni was overcooked and flat and sauce was just red sauce with meat thrown in and had a sour off flavor.
I believed these know chefs were bringing something better to home delivery but they need to revamp their menus.
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Food stolen
Costumer support horrible n got my food stolen L wonder
Chic Foods
Love it!
Customer service is a joke
I’ve had my orders left in my porch repeatedly, in spite of my delivery instructions being to hand them to me. Today it was done again and the rep told me (through text of course) that I need to meet the delivery driver at the door. Like I’m supposed to be waiting by the door for the delivery. Then they basically disconnected the conversation. I had asked to speak with a supervisor but that was ignored. These services have become so arrogant that they don’t feel that they have to respect their customers. I’m not ordering from them anymore.
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Referral codes don't even work.
Don't waste your time trying to refer friends because the referral codes don't work and they'll charge you full price. Disappointed customer here and they've done nothing to make it right...
Blocking My Address
Yesterday was my first time trying wonder, the food wasn’t bad. My address is a little complicated. I live in S Hackensack but when i enter it, it automatically switches to Garfield. My driver picked up my food and was about to take it to Little Ferry, i had to call and share my location to the driver to be able to receive my order. Today when i looked in the app, they said my address cannot be delivered to.
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Reheated conveyor belt food
Wow what a lie. This place is completely ridiculous. The food is not good. The choices are all repetitive. The portions are small. The prices are high. The experience should be skipped if possible. Why would anyone in nyc need to order double priced microwaved slop? Not to mention they own GrubHub when they were ripping off their own employees. So this company is keen or “Lore” on ripping off both customers and employees!
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Horrible customer service
Everything I have an ongoing issues with drivers trying to fake deliver my food and steal it. Or when the driver went to the wrong location (idk how when I have the correct on my profile) y’all was of no help for anything. Now it happened again & I had to chase this man down for my food. He took a picture and then tried to take the food back. I still haven’t received an answer from y’all support team.
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