Zero on support
There is absolutely nowhere to insert your thoughts concerns, trying to find support on this site is extremely difficult. I’ve been trying to give it a chance, but it’s a problem.
Fees are too high to justify using any longer
Each city should start a municipal food delivery service that employees any resident of the city to deliver food for no fees anywhere and paid for by a wealth tax on the wealthy that raise prices in that city.
Multiple location algorithm is terrible
The service from this app is terrible. You can complain about the restaurant or the driver, but every problem stems from Caviar itself, and there’s no way to provide feedback to them. As a tech company, don’t they want to improve or collect data? It’s a joke
Stop using AI
Menu items have made up descriptions using AI that do not represent the actual dish from the restaurant.
Trash
Very little restaurant selection. Customer service is hard to get a hold of and you’ll be lucky if you get someone without an attitude. And I purchased their year’s membership and still have to pay a ton in fees.
