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Postmates - Food Delivery

Postmates - Food Delivery

Eats, groceries, and more.

2M ratings
769 reviews
With Ads#102 in free Food & Drink
🍔 Food & Drink
🛍️ Shopping
Free
With Ads

Details

  • Released
  • Updated
  • April 11, 2012
  • July 13, 2026

Features

Developer

Uber Technologies, Inc.
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📈no. 102
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About

Get your favorite meals, groceries, and everyday essentials delivered to your door, anytime. Browse local restaurants and stores, track your order in real-time, and choose contactless delivery or pickup. Available 24/7, 365 days a year.

✓Restaurant delivery
✓Grocery delivery
✓Convenience store delivery
✓Real-time order tracking
✓Scheduled delivery
✓Pickup option
✓Contactless delivery
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What users say

Summarized from real user reviews of Postmates. Based on 2M reviews and a 4.8/5 average, it highlights the 2 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍Usually great service
  • 💡Unlimited subscription is a good offer

Negative things

  • 🐛Frequent order issues and mistakes
  • 🤖Poor customer service and support
  • 🚗Unreliable and unprofessional drivers
  • 💰Excessive fees and charges
See all reviews
+1

What's New in Postmates

6.331.10000

July 13, 2026

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.

More

Charts

Top Free

📈 102+11

Food & Drink

This app rose +11 positions in Food & Drink chart.

Last updated on July 19, 2026.

Events

Read more about Sun-sational Savings
Event EndedSpecial Event

Sun-sational Savings

Hot summer deals from local favorites

Jun 30, 2025 — Jul 31, 2025

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User reviews

Most RecentHighest RatedLowest Rated

Good

Good
KurbzilleKurbzille

Charge for everything

Everything expense and your forcing me to tip if I don’t you send cold food in a robot ima just get my own food I’m deleting this app
aeypu628aeypu628

Food

Great service
BigsironthabeatBigsironthabeat

Amazing service

This location in particular is very nice. Always on point with what you order. And the team is always very nice and helpful.
dogtown_1ledogtown_1le

ZERO STARS, HORRIBLE EXPERIENCE!!

I’d give it a zero stars if i could. I ordered something to the wrong address (different state) and tried to change the location but the app didn’t let me and by the time I tried to cancel it altogether they wouldn’t refund me because I took too long. Very mad. Am downloading door dash right now because it hopefully will be better.
Show more
bg meisterbg meister
See 764 more reviews

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User experience

🐞

Reported Bugs

3 issues

Orders not delivered despite being marked as complete

Bug

Payment method changes without user consent

Bug

Incorrect order charges and hidden fees

Bug
✨

Requested Features

3 requests

Improve driver training and accountability

Feature

Provide better order tracking and communication

Feature

Streamline refund and compensation process

Feature

FAQ

What can I order for delivery?

You can order a wide variety of items, including meals from your favorite restaurants, groceries from local supermarkets, and essentials from convenience and retail stores. This includes items like pizza, burritos, burgers, sushi, Chinese food, bread, eggs, milk, meats, fruits, vegetables, baby food, diapers, pharmacy items, beauty products, and cosmetics.

How does the delivery process work?

Once you place an order, you can track its progress in real-time within the app. You'll see the estimated delivery time and receive notifications when your order arrives. You can opt for standard delivery, contactless delivery left at your doorstep, or schedule your delivery in advance.

Is there a cost to use the app?

The app itself is free to download and use. While the description mentions a promotional offer, it implies that delivery fees and taxes will still apply to orders. Specific pricing for items and delivery will be detailed during the ordering process.

What are the delivery hours?

The service is available 24 hours a day, 7 days a week, 365 days a year, ensuring you can get what you need whenever you need it.

Can I pick up my order instead of having it delivered?

Yes, you have the option to order food ahead for pickup. You can select the 'Pickup' option, add your desired food items to your cart, and then go to the restaurant to collect your order.