Delivery times are lies
I order food delivery more than I should, so I have some data to compare. The delivery time estimates for Postmates and Uber Eats are always wrong. They get delayed every single time. Advertise short times to be appealing, then gets delayed because driver has multiple stops to make along the way. I forget long enough to try again and then keep getting burned. This is important and I have written a review about it.
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Nnaterdee
AI resolution is absolute garbage
Trying to get a partial refund when you are missing your order - consider yourself entirely out of luck. And trust me, you will be missing many if not all pieces of your order. Customer support is entirely non-existent and they will attempt to resolve the issue with $2 cash when I was missing half of my meal. What a joke.
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YYordleTrouble
Idk
Its okay but sometimes they mess up and sometimes refunds are not options
XXRSTFR
Poor support and bad accountability
My delivery driver delivered my food to the wrong address. When I called them to figure it out, he was not helpful, he said he delivered it to the correct house, but I live an apartment. When I told him he delivered to the wrong address he had a horrible attitude. Postmates/Uber refunded me for the purchase but not the tip. They should be accountable for a lack of quality control in drivers and should have to cover the tip themselves. Now I out extra money to replace the order. Customer service was not helpful. I am probably switching to DoorDash after this
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TWThe Real Toto Wolff
terrible app. total scam.
they charged me an extra 10$ for a “service fee” which my driver later said they DIDNT RECIVE. they have terrible customer service. i was unable to reach anyone to switch my order to a pickup or get a refund. my order took 3 hours to be delivered. this app is a complete scam. do not get this app.
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