Dash
Need better prices
I love Postmates lol
This is insanely convenient. They should start doing post mates for personal chefs who can come through and cook at the drop of a dime at a nice price.
do not recommend
i am getting charged for so much extra stuff it’s insane. the stupid live chat doesn’t even help either. not only that but i waited an hour and a half for my food bc my original driver was there to pick up the food and then is tells me it’s finding me a new one. the new one was abt 10 to 15 more mins away from getting my food. never using ts again dude.
Show more
Horrible customer service
This company is Uber and they both have really bad customer service. The drivers often leave my orders all over my neighborhood so they have a big problem with that. You have to fight to prove your case and it shouldn’t be that way.
can’t recommend
worst delivery app i’ve ever used took almost an hour to find my driver just to bring me my cold food and when i go to contact support it doesn’t allow me the app glitches and doesn’t let me make a report.
Hope you like your food cold
App added multiple stops to my driver AFTER they picked up my order, despite the order being a restaurant less than 10 minutes away from my house. When my food arrived 30 minutes after pickup it was entirely cold and the low quality customer support AI told me that massively late orders aren’t eligible for refunds. Truly has become the worst and most hostile of the food delivery apps.
Show more
Andrea
I love Postmates there Ubers are so polite ❤️❤️
Wonderful app
Way easier to navigate than Uber Eats or door dash
Fine for me but predatory for medium + low income customers.
Positives: convenient if your time is valuable and especially when food is needed at odd hours.
Negatives: higher pricing on items before any service or delivery fees. Deceptive promotions especially to encourage larger order sizes to “save”.
Reality: Standard deceptive and predatory/manipulative practices along with partial refunds when situations arise, never full and fair outcomes. All that said, I still use it regularly and accept the 40-80% total premium cost for the convenience. Unfortunately supporting rent seeking, predatory garbage human beings who run the company. Can only hope they and their loved ones get cancer before AI cures it LOL.
Negatives: higher pricing on items before any service or delivery fees. Deceptive promotions especially to encourage larger order sizes to “save”.
Reality: Standard deceptive and predatory/manipulative practices along with partial refunds when situations arise, never full and fair outcomes. All that said, I still use it regularly and accept the 40-80% total premium cost for the convenience. Unfortunately supporting rent seeking, predatory garbage human beings who run the company. Can only hope they and their loved ones get cancer before AI cures it LOL.
Show more
Missing items
3 out of every 5 times we order there are missing items.
Monopolistic Greed
The surcharging and the lack of customer service is out of control. Uber knows they have a monopoly with the food delivery and can charge whatever they want while giving absolutely 0 customer service if an order is wrong.
Horrible customer support
You either get bots or incompetent people who dont care. Higher price compared to other apps too
Not worth it
Honestly the only way you get them to do the right thing is by lying to them. If your dasher leaves your order at the wrong location, don’t expect a refund or any help. Instead expect for them to offer you a credit, and then throw you back into the Queue when they no longer want to help you.
I spent $60+ on an order, just to have it dropped off at the wrong house, and have my calls to the postmate driver ignored twice. Left me walking around at night, in my pajamas looking for my order that I paid and tipped for.
Needless to say, this company does not care about its customers in the slightest. Shout out to Naman for not listening to what I’m saying, refusing a refund, and then throwing me back into the queue.
I spent $60+ on an order, just to have it dropped off at the wrong house, and have my calls to the postmate driver ignored twice. Left me walking around at night, in my pajamas looking for my order that I paid and tipped for.
Needless to say, this company does not care about its customers in the slightest. Shout out to Naman for not listening to what I’m saying, refusing a refund, and then throwing me back into the queue.
Show more
Always an issue
The cancellation fee is understood, the restaurant already started the process. The reason I won’t be using the app again is because the restaurant option I was given was an hour away and I didn’t realize that until the delivery driver was picking it up. I apologized to her for my mistake. She asked if I mind the wait, I said I don’t as long as she didn’t mind driving that far. She accepted the delivery, and canceled after our conversation. By now my work will be closed before the new driver makes it. The thing that really sent me over the edge (not that it takes much when I’m hangry) is the support is an absolute joke. Why even get me in touch with a “live” agent when the response is automated and not at all informative or helpful. It seems like a fail safe so customers feel like at least they tried. I canceled my uber one for these same kinds of problems and charges. I send this one star with all the bad vibes and hunger. 🙄
Show more
Promos!!!!
Thank you for the 30% off coupon 🙏🏽 very helpful and awesome!
“Service fee”
You guys give promo and then when you go to checkout somehow the service fee is over 14$ from a restaurant 4 mins down the street? Absurd..
Good stuff
Stuff is good
Missing items
Just moved to Palmdale, California very disappointed . almost every order has been missing items. I’m giving them one more chance and that’s it.
Love it
So convince
Good deals but my food is always cold
I like the deals but PLEASE stop always scheduling multiple stops for my food. Every single time I order my food is always cold because the app adds stops to my order. The last few times I ordered, it took over an hour and a half to get my food.
