Trash
Very little restaurant selection. Customer service is hard to get a hold of and you’ll be lucky if you get someone without an attitude. And I purchased their year’s membership and still have to pay a ton in fees.
Ruined by “AI”
A once-cool app ruined by useless, creepy “agentic” features. The platform decay is real.
Caviar (owned by Door Dash) does not support DC autonomy
I have probably spent tens of thousands of dollars through Caviar/DD. Deleted my account after watching Rep Comer list your company as a supporter of legislation telling myself and my neighbors that we shouldn’t be able to vote for tax cuts.
This effort is going to die in the Senate, so a huge congratulations to your government affairs team on squandering whatever goodwill you had in the city. I’ll share with any of your DC users that you betrayed our Constitutional rights over 20 cents.
This effort is going to die in the Senate, so a huge congratulations to your government affairs team on squandering whatever goodwill you had in the city. I’ll share with any of your DC users that you betrayed our Constitutional rights over 20 cents.
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Debbie
Not sure keeps telling me can’t deliver to my address
Time scam
Says a time, delivers 30 minutes later.
Just a skin
It’s just a skin of DoorDash not anything else Apple should remove it
Absolute Joke
$30 for a $16 meal to be delivered 10 minutes away, only for it to take 70 minutes and the food to be cold. Customer service’s answer? An $8 refund. Pathetic.
Ehh
I keep getting random errors when trying to get my food
This was great
I’m killin’ it with deliveries now. Thx (;
No refund
They won’t give a full refund when food will be 90 minutes late due to their lack of drivers.
Never get my full order half the time I can’t order from certain places
Barely ever got the order I pay for half the time people leave out things I had a cookie with a bite taken out of it drivers need to be better at their jobs and pay more the other day someone dumped a whole bag of someone else’s McDonald’s on my porch and we left it and they never came back for it so the birds had good meal
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Forced into batched orders
No way to get priority so LONG delivery times
Sill crashing
Latest update still crashes. Now within seconds of trying to scroll through a menu.
Not worth it anymore
When I first joined the company, I was attracted by the promise of immediate delivery upon ordering from a store. As a DoorDash partner, I expected a streamlined service that would eliminate the frustrations of waiting for different orders to arrive. The appeal of paying a premium for this exclusivity made the service feel special.
However, over the past year, I have experienced significant declines in customer service, particularly when mistakes occur. Refunds for missing items or undelivered orders are infrequent, leaving me questioning the reliability of the service.
Moreover, the exclusivity I once enjoyed has diminished. The company has shifted to a model similar to other food delivery services, prioritizing order delivery based on proximity to the driver rather than the sequence of orders. As a result, my food often arrives cold.
I am disappointed that the original promise of prompt delivery seems to have been abandoned. This will likely be my last year using this service, as I had hoped my feedback would prompt a return to their original commitment, but that has not been the case. I sincerely hope that the company treats its delivery drivers with the respect they deserve.
However, over the past year, I have experienced significant declines in customer service, particularly when mistakes occur. Refunds for missing items or undelivered orders are infrequent, leaving me questioning the reliability of the service.
Moreover, the exclusivity I once enjoyed has diminished. The company has shifted to a model similar to other food delivery services, prioritizing order delivery based on proximity to the driver rather than the sequence of orders. As a result, my food often arrives cold.
I am disappointed that the original promise of prompt delivery seems to have been abandoned. This will likely be my last year using this service, as I had hoped my feedback would prompt a return to their original commitment, but that has not been the case. I sincerely hope that the company treats its delivery drivers with the respect they deserve.
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Alll good
All is good 👍
The Gift that kept giving!
My Sister in law sent me a gift card as a gift. I have been able to order several wonderful meals since receiving it for Christmas. It has been so great and convenient, always great service.
I am very Grateful and Happy.
Ron
I am very Grateful and Happy.
Ron
Banned my account
My order was taken by someone else so I requested a refund. They said wait an hour and never got it so I requested a refund again and they banned my account. I’m never using door dash or Caviar again.
Canceling is a pain
If you try to cancel within second of submitting an order, they’re won’t refund you. So triple check the address you’re picking up from. Don’t assume it’s the location you think it is.
Dashers never follow delivery instructions
Dashers leave the food on the floor outside despite clear instructions in multiple languages asking them not to do this. If you want to eat cold food of the floor like a dog this is the app for you.
Excellent
Love using the Caviar app for my food deliveries. Great choices, quality control, and timing! Highly Recommended.
