No notes to add allergens
Please add a field to add allergens to the app so people with allergies can safely order.
Decent App, Despicable Business Practice
The app is actually pretty decent, but I’m giving it one star because it tries to force you tip by automatically selecting 15% at check out. If you are forcing me to tip 15% every time I place an order, that’s not a tip. That’s a service fee.
By automatically selecting a predefined tip amount, they are trying manipulate you by instilling a sense of guilt if you change the tip to 0, so you end up paying more when you might normally not want to just to avoid those uncomfortable feelings. This is called Dark Patterning. Look it up.
By automatically selecting a predefined tip amount, they are trying manipulate you by instilling a sense of guilt if you change the tip to 0, so you end up paying more when you might normally not want to just to avoid those uncomfortable feelings. This is called Dark Patterning. Look it up.
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App Profile
I signed up on the app using my phone number, etc. Now every time I go into the app it says I did not complete my info and to add my phone number. I add the number and it keeps telling me it’s taken. I tried Contact Us with the chat and that’s unhelpful for my request. The app is not usable on my end because I cannot get past that.
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Amazing!!!!
Love, Love, Love!!!!❤️ Fast way for me to order, pay, and keep track of reward points. Thank you!!!!
Easy to use
Honeygrow App is easy to navigate, very user friendly for a low tech user like me. Signing up is not required. I can place orders as guests. The app accepts Apple Pay from my phone making check outs extra fast. The order went to store real time and make the food ready to pickup on time as promised. I can also schedule / pick my time when to pick up too. Good, easy app. Overall no complaints.
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Ayana
Absolutely amazing never fails great texture great service little wait time I love honeygrow!!❤️
Where’s the chicken?
I ordered chicken and didn’t receive any. The food was cold and dry.
Excelente
Excelente comida
Always come back
Have had great experiences with HG app
Disgusting and unsafe. Don’t eat here!
I ordered a make your own bowl with steak. However, they gave me steak and shrimp. I am allergic to shrimp. Worse, the shrimp were buried so I could not see them until I had already eaten some noodles. As soon as I saw the shrimp, I immediately stopped eating and became very nauseous (because of my allergy). Customer service will not respond. I had a mild allergic reaction from the cross contamination of the shrimp touching the noodles, and feel too nauseated to ever eat there again. I am not typically a picky eater, but because of my allergy this was the worst experience I have ever had at a restaurant.
I also ordered other toppings like broccoli and cauliflower, which were not included, but that is a minor issue.
It is not about the shrimp. It is about the lack of quality assurance, customer service, and low quality of the establishment. The employees did not seem to understand english, so this may have been part of the problem. Customer service did not even give me a refund. They offered a 10$ off your next purchase coupon, which is pointless because I will never eat there again. Also, the bowl cost over 14 dollars, so it doesn’t even cover the bowl that gave me an allergic reaction.
I also ordered other toppings like broccoli and cauliflower, which were not included, but that is a minor issue.
It is not about the shrimp. It is about the lack of quality assurance, customer service, and low quality of the establishment. The employees did not seem to understand english, so this may have been part of the problem. Customer service did not even give me a refund. They offered a 10$ off your next purchase coupon, which is pointless because I will never eat there again. Also, the bowl cost over 14 dollars, so it doesn’t even cover the bowl that gave me an allergic reaction.
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customer
The app works great
Fresh salad
1st time customer and enjoyed the meal and experience
Heather
My favorite thing is the service
Love honeygrow, not for delivery though
Honeygrow has great food and it’s perfect for when you want to pick it up. But the delivery side of it, through DoorDash, we always have an issue with.
Great food
Where’s that Maryland dish at? Love that one.
The time selection is terrible
Don’t let me select too close of an order time if it’s just going to be invalid at checkout I tried 4 separate times and deleted the app
I love honey grow!! Just one issue
I love honey grow. I just got one issue well two and that’s hope expensive it is lol and the fact that I can’t get my reward point’s from when I order on DoorDash like it should have a spot where I could type in a receipt number or something. Other than that I love Honey Grow. I only had a little messed up order once and that was just they made my stir fry a little dry
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Idk what happened
I used to use it all the time, no problems. Now I can’t even order pickup. App won’t show any nearby locations, when I’m in a city with a few right in this area. Disappointed because I’m busy at work and I don’t have time to go in and order and wait for the food. Hope this gets fixed asap!
BEAUTIFUL APP
This is one of the best food ordering apps I have ever used! It’s easy to use and gives you all of the same options you have in the restaurant. Love this app!
Needs Nutrient Facts
App needs to have nutrient facts that change as you customize the meal. While the website has a way to see it the 3rd party doesn’t work well and doesn’t change for sauces, sometimes doesn’t show the same for custom that it does for menu based even though it’s the same. Which can be hard for stricter medical diets to be sure you are in the limits
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