Immature app - gives the chain a black eye
App lacks basic features considering it’s 2026. Why not have Apple Pay? Why not auto fill credit card? Why did I specify my “favorite” store location and permit location access during set up and yet have to keep selecting that location during the ordering process while I’m sitting in the same parking lot of that store while completing the order?
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GGallygirl
Nice Rewards, But Issues
It has nice rewards, but it won’t let you do ApplePay and it charges you an additional fee to use the app. It’s the only smoothie app, that give you a free reward, but you still have to pay the app charge! It’s very strange.
AAngelaalexisxo
If the store location WiFi is down they never get your app order
While I love the food. The customer service is terrible. The app should not allow an order to go thru if the store location cannot
Receive it or process it because their WiFi is down. This is so nuts. I am constantly going in to pick up my app order and they poor employees have so no order on their end. But they have taken my money. Ugh
Receive it or process it because their WiFi is down. This is so nuts. I am constantly going in to pick up my app order and they poor employees have so no order on their end. But they have taken my money. Ugh
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1123sarah
Not great
Forced to sign up for texts and emails to use the app and then it would not change the tip amount on the order and was forcing a 20% tip. Immediately deleted. Not worth the trouble. Happy to tip if it’s under my control.
TT2stull
Do not order delivery
The one time I tried a delivery order it never came. I called the store and they said they sent it out. Couldn’t tell me who delivered it, any tracking info, or provide a refund.
JJenntar1
