disgrace
Playa Bowls headquarters, you people need to do better with your app. it constantly glitches, it makes it difficult for people to retrieve their forgotten passwords and may i say it also changes your passwords. i have the same password across apps, no reason it shouldn’t work when applied. it’s like over time it changes it. Shameful, we’re in 2026….apps that still glitch and have inferior programs like this is an embarrassment. Fix it asap or lose valuable clients.
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Dear PlayaBowls..
Dear PlayaBowls across the map, while we enjoy your offerings and the locations frequented.. can you please clarify why it is necessary to include customer’s name, cell # and email address on your receipts?? That is too much personal information that can be picked up by strangers and not necessary. Starbucks and others are able to provide ordering and pickups with a name. Is this something you can fix or plan to update moving forward? Also, if the App is being used
are multiple order emails really necessary when updates and history are built into your App? Your reply is appreciated. Thank you.
are multiple order emails really necessary when updates and history are built into your App? Your reply is appreciated. Thank you.
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Doesn’t always work
This app is honestly really great, but it almost NEVER works. Half the time I try to preorder anything, by the time I get to go to my cart something glitches and it keeps telling me “phone number required” when I have a phone number on my account. It’s always the most inconvenient time when I can’t stand in line at the store to order anything, so I just don’t end up going. Disappointment for me and loss of sales for Playa Bowl. I have tried ordering online through the browser with the same issue. PLEASE fix this!
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New App
The new app does not allow you to reorder a previous order. I have allergies/modifications and on the old app it was easier because I could just click a button to purchase my same order without having to manually modify it every time.
App used to save previous orders -doesn’t anymore.
App remembers last order but not any of the customizations so they have to be recreated with each order. Also, why the 50cent “convenience charge” to order via the app when this is easier for the store than walk in.
