Inefficient
In order to attend a (phone free) concert, the app required me to validate my ID and add a payment method. Each person in attendance had to have the app and their individual ticket even if part of a group. Took a really long time to scan each person in, much longer than at dodgers stadium where one person scans all the tickets for a group quickly. Despite pre loading payment methods and Face ID, the “easy pay” stores didn’t work. There were three arena employees working on ONE long line of people to enter the store. Apparently we had to re scan our faces and re connect our Face ID to our cards. All a mess. Felt like giving over a ton of personal data, with the added bonus of longer lines and less efficiency’s
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What has concert going become?
What a nightmare experience. Why do I have to download an app for one specific venue, provide all of my information and a drop of blood and my first born child, allow location tracking and notifications??? just to go to a concert that I already paid for? Makes me never want to leave the house again you need an app for everywhere you breathe air at this point. After tonight I won’t be coming back but they already now have all my personal info to sell so I guess it doesn’t matter anyway.
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Night out Pokemon go event
The event was amazing! The staff was very polite and friendly, and everything was great overall. My only disappointment was that the phone charging stations built into the seats weren’t working.
Since this was a Pokémon GO event, attendees needed their phones throughout the event. My friend even brought his charging cable, but his phone died when he tried to charge it because none of the seat charging stations seemed to work.
It was especially disappointing because this was a rare opportunity to catch Gengar and Pikachu with the city background, and he couldn’t even take his own pictures. 😢
Otherwise, I would have given the event 5 stars! I just hope the charging stations can be checked and fixed for future events.
Since this was a Pokémon GO event, attendees needed their phones throughout the event. My friend even brought his charging cable, but his phone died when he tried to charge it because none of the seat charging stations seemed to work.
It was especially disappointing because this was a rare opportunity to catch Gengar and Pikachu with the city background, and he couldn’t even take his own pictures. 😢
Otherwise, I would have given the event 5 stars! I just hope the charging stations can be checked and fixed for future events.
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Easy check in and great staff
It is a little annoying that you have to have the app to access your ticket but once you do, the check in is pretty easy and the staff are very helpful. I had a great time!
No place should have a system like this
It’s like they don’t want you to go, making it as difficult as possible
Mana
It was an amazing experience. I loved the theatrical part of it. It was beautiful. Love all the lights and screens with scenes.
Orwellian Nightmare
This app is glitchy, unnecessary, cumbersome and a huge invasion of privacy. You’re probably downloading it because you’re being forced to in order to be admitted into the Intuit Dome, but I hope you follow suit and delete it as soon as you’re done with the event you ‘re attending.
TLC, SALT N PEPA, EN VOGUE CONCERT
Fantastic
The app sucks
The app sucks
Convoluted just like Ballmer’s scam
The app is as convoluted as Steve Ballmer’s scheme to cheat the NBA salary cap.
This app scheme is why I won’t buy tickets here again
The idea of this app is either incredibly greedy (probably) or incredibly stupid. Has to download the app and create profiles just to attend one show here with friends from all around the state. I did what any reasonable person would do and emptied a bunch of cell phones out of a drawer and created throwaway emails to keep these people from spamming and selling our info for eternity, then had to delete all the accounts after. Somehow they think doing this is so much more convenient than scanning a piece of paper or showing your phone at the door. This isn’t a helpful technology and it does not make your life or the experience better. Quite the opposite! Hopefully they get sued into oblivion!
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Unnecessary & troublesome
I’ve been to Intuit 3x now. Absolutely hate this app, entering your ID & credit card & the use of facial recognition just to get in is so unnecessary. I do not think a venue needs to hold access to all that sensitive data when hacking & data leaks are so common nowadays. It feels very surveillance state walking in.
There was also an issue with the app not working on my sister’s phone so we had to go to the in-person help desk & they were able to access the tickets on Ticketmaster to let us in. Overall I don’t see why we can’t just use Ticketmaster like every other venue
There was also an issue with the app not working on my sister’s phone so we had to go to the in-person help desk & they were able to access the tickets on Ticketmaster to let us in. Overall I don’t see why we can’t just use Ticketmaster like every other venue
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Kehlani Concert
Easily one of the best concerts of my life! Seats were great! Comfy and spacious. Staff were helpful and very welcoming. Def look forward to more concerts here.
predatory forced app download
unsure why i bought tickets through ticketmaster but we are still FORCED to create an account and download the stupid app. the app is too graphics heavy and crashed 3 times during my forced registration. it may boost your app store numbers but your users are cursing you. i will delete this as soon as i scan it and enter the venue. dumb.
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Mana cancer
It was easy to use the app to buy stuff you need to take any credit card or cash. That’s all in your app.
Mana tour
Great
Access
Wow! From getting into the parking lot, parking and getting into the venue was so fast. They are very organized. High five to all their employees!!
Super Fun!
We had a great night seeing Maná at the Intuit Dome. Everything went very smoothly from prepaid parking to a facial recognition entry system. Even the Grab and Go snack stand was a breeze to get through. It was our first time visiting the Dome but we would definitely love to go back for another concert or a Clipper game.
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Useless
The app is confusing and difficult to use. If you don’t want to give up all your personal data it make it impossible to enter the stadium. Horrible stadium, I don’t not recommend going or downloading their app!!!
MANA
The venue was on point in every aspect.
