Unable to sign in
Everytime I sign in on the app, I get the response “Something is out of tune. Please try again.” I advised Patron Services in April who said they would contact I.T. , but it’s still not working. I have changed my password, removed the app signed out of my phone, signed back in, reloaded the app and nothing works. In the meantime, I can sign in on laphil.com without a problem. As a longtime subscriber, this is extremely frustrating. The app has become useless.
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PLEASE stop playing silent audio
1. Every time I start the app, it will interrupt my music player and consume significant power. Could you please offer a option to turn off the video and silent audio on the homepage? 2. please lease add a built-in ticket-ordering function, it is inconvenient and inconsistent to jump back to webpage and buy tickets. 3. Please add a button to let me add my ticket to Apple Wallet USING THE APP (do it as well for your Hollywood Bowl app). Thank you!
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Shameful
Absolutely useless in that most important function DO NOT WORK. It’s been buggy and broken for a very long time. It is of NO USE to a long term Subscriber and Supporter of the outstanding sound of the LA Phil and WDCH. So very frustrating as there is zero effort to fix this terrible, buggy app.
My Tickets doesn’t work
I’m a season ticket holder so this is a main feature of the app for me and it just doesn’t work. You get “Tickets could not be loaded. Try again.” Trying again doesn’t work, either.
Fail!! This has been broken for at least a year. I’ve contacted their tech support and... nothing. Seriously?!
Fail!! This has been broken for at least a year. I’ve contacted their tech support and... nothing. Seriously?!
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Won’t let me log in
Despite multiple password resets (and being able to log in to the website on mobile) the app doesn’t let me log in and see my tickets. You can download your tickets off the web so don’t bother with this 🚮
