TPMS wrong
App shows tyre pressure low (TPMS) but car says all ok??
All software and syncs up to date
All software and syncs up to date
Too difficult to access
Takes far too long to get into the app now.
Horrible update
Update to app is horrible siging in u have to click on the sign in button. Previous update was better you detect faceid automatically without having to press the button
What have you done?
Quote; ‘We have enriched your app experience with bug fixes and have implemented several stability improvements.’
No…no you haven’t. You have made it worse. Why oh why do developers make things worse by breaking things that previously worked?
Do you never test the app after updating it? Guess the answer is no…no you don’t.
What was a seamless login procedure by opening the app and using facial recognition to login (well most of the time anyway) has now become a longer, awkward & distracting process where I am prompted by a Sign in with Biometrics nag screen with a drawing of a fingerprint and a face along with a Use Password button before another nag screen opens asking me to sign in with my Passkey that I was forced to setup immediately after the update as the app wouldn’t run until I did!
Then I have no choice but to press Use Passkey before it performs facial recognition and signs me in anyway! 😡
In what parallel universe do developers change the original facial recognition that just worked into a complete mess with extra screens and think “Yeah that will enrich my app experience.” 🤔🙈
*UPDATE* 3rd July
So here we are over a month since you broke a perfectly good app and two updates since (the latest only 3 days ago) and you still haven’t fixed the bugs you introduced despite a slew of 1 and 2 star reviews highlighting the issues.
Just what exactly does your often-trotted out quote; ‘We have enriched your app experience with bug fixes and have implemented several stability improvements.” actually even mean?
And now when I really need remote monitoring of my car as I’m out of the country when the app requests the status of the car it reports ‘Unknown’ so I would have no idea if my car was broken into, moved or driven away.
Gee thanks Land Rover. Seems to me your app will end up with a similar reputation to your cars as far as security & reliability is concerned and you only have yourself to blame. 🙈
*UPDATE* 21st July
So here we are with the third update since your customers have taken the time to report the login/authentication bug and despite yet another update 2 weeks ago you still can’t be bothered to address this oft reported bug you introduced with v4. Do you even read the comments here? We users have been reporting this bug since the beginning of May…
*UPDATE* 12 August
I just updated my review as I was still having the same issue but this time I had to log back in before I was prompted for my Passkey prior to using FaceID. Initially I thought it was getting worse but after being forced to sign in and then choose Passkey before FaceID it now seems to be working as it was before!
Too early to be sure as I only updated a few hours ago but initial signs are good and it does seem quicker than before so thanks very much for that Devs! 👍
**Actually no it still isn’t fixed**
No…no you haven’t. You have made it worse. Why oh why do developers make things worse by breaking things that previously worked?
Do you never test the app after updating it? Guess the answer is no…no you don’t.
What was a seamless login procedure by opening the app and using facial recognition to login (well most of the time anyway) has now become a longer, awkward & distracting process where I am prompted by a Sign in with Biometrics nag screen with a drawing of a fingerprint and a face along with a Use Password button before another nag screen opens asking me to sign in with my Passkey that I was forced to setup immediately after the update as the app wouldn’t run until I did!
Then I have no choice but to press Use Passkey before it performs facial recognition and signs me in anyway! 😡
In what parallel universe do developers change the original facial recognition that just worked into a complete mess with extra screens and think “Yeah that will enrich my app experience.” 🤔🙈
*UPDATE* 3rd July
So here we are over a month since you broke a perfectly good app and two updates since (the latest only 3 days ago) and you still haven’t fixed the bugs you introduced despite a slew of 1 and 2 star reviews highlighting the issues.
Just what exactly does your often-trotted out quote; ‘We have enriched your app experience with bug fixes and have implemented several stability improvements.” actually even mean?
And now when I really need remote monitoring of my car as I’m out of the country when the app requests the status of the car it reports ‘Unknown’ so I would have no idea if my car was broken into, moved or driven away.
Gee thanks Land Rover. Seems to me your app will end up with a similar reputation to your cars as far as security & reliability is concerned and you only have yourself to blame. 🙈
*UPDATE* 21st July
So here we are with the third update since your customers have taken the time to report the login/authentication bug and despite yet another update 2 weeks ago you still can’t be bothered to address this oft reported bug you introduced with v4. Do you even read the comments here? We users have been reporting this bug since the beginning of May…
*UPDATE* 12 August
I just updated my review as I was still having the same issue but this time I had to log back in before I was prompted for my Passkey prior to using FaceID. Initially I thought it was getting worse but after being forced to sign in and then choose Passkey before FaceID it now seems to be working as it was before!
Too early to be sure as I only updated a few hours ago but initial signs are good and it does seem quicker than before so thanks very much for that Devs! 👍
**Actually no it still isn’t fixed**
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Shambles
Haven’t been able to log into the app for 2 weeks now. It just hangs at the login screen. Clearly zero investment being made into this by Land Rover & whoever they have developing the app isn’t doing any sort of testing. Awful.
Sleepy vehicle
App keeps telling me my Discovery is in sleep mode even after driving for 20 minutes. In other words, it doesn’t work anymore! Uninstalling and reinstalling doesn’t help.
Is this the ‘InControl’ app?
I can’t work out if this is the app I’m being told to use elsewhere by JLR staff in order to disconnect my car from InControl. Nowhere does this app say it is ‘InControl’. And the title on IOS is ‘remote’.
I find the app irritating because I need to log-in the whole time, and it sends me huge numbers of ‘car unlocked’ notifications when the car is actually locked.
I have a BMW hybrid and their App works much better for my BMW than this app for my Range Rover. Goodness knows how much worse this will get after the latest crop of redundancies!
I find the app irritating because I need to log-in the whole time, and it sends me huge numbers of ‘car unlocked’ notifications when the car is actually locked.
I have a BMW hybrid and their App works much better for my BMW than this app for my Range Rover. Goodness knows how much worse this will get after the latest crop of redundancies!
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Broken stuck before login
The app worked fine until a few days ago when no matter what I do, whether I select the biometric or the password login, it just spins and spins and spins forever and never says wrong password. It never says anything. It just keeps spinning until I force quit the app.
Almost never works
Don’t buy a Land Rover. Nothing ever works.
Can’t login
Since the latest update I can’t login to my account. Just a spinning wheel. Please test the basics before releasing.
….and fix the broken link to the app support page.
….and fix the broken link to the app support page.
Unable to log in to App
Since the most recent update, I haven’t been able to log in. It just stays on the biometrics/password screen and loads, but nothing happens. I’ve deleted the app, and re-installed a few times, cleared my cache and nothing works.
Slow and it doesn't work
Half of the time I can't log in and eventually just stopped working all together. Land Rover needs to take a class from Tesla on how to make a good car app
What am I paying for?
Since the update it says that my car is unlocked every time and that my car is parked 2 streets away. I have uninstalled and re-installed 4 times with no change. For a premium brand it’s a very lacking app!!
Broken
Since last update, have not been able to login using any method (passkey or password). Rubbish quality checks. So do I get a refund for the time this has been unusable?
Remoto
El control remoto tarda mucho en prender el vehículo y en ocaciones no lo prende no hay conexión …..
App Update Needs Immediate Fix
Land Rover Remote iOS 4.3.2 hangs indefinitely after credential submission. My identical credentials authenticate successfully at incontrol.landrover.com, my vehicle and Remote subscription are active, and the problem persists after force-closing, rebooting the iPhone, and deleting and freshly reinstalling the Remote app. Face ID is also not being requested by the reinstalled app.
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Good when it works
A
Poor Response
For the money you have to spend for this app you would think the response time would be better. It takes forever for it to load and do anything.
Remote start
Paid for a year program for remote start and it does not work at all. Waste of money.
Your app is rubbish!
Cannot unlock remotely and tyre pressure giving false indication of flat tyre.
