LAPFCU Mobile Banking User Reviews

Customer Experience

Positive experience56.9% of reviews
Neutral11.5% of reviews
Negative experience31.6% of reviews

~ Based on 348 written reviews from the US App Store.

What users say

Is LAPFCU Mobile Banking Safe?

LAPFCU Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for LAPFCU Mobile Banking is 94/100.

This assessment is based on 5,064 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
2.2% of ratings suggest some concerns
5.5% of ratings point to a risky experience

~ Based on 4,813 App Store ratings for LAPFCU Mobile Banking.

Is LAPFCU Mobile Banking Legit?

LAPFCU Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for LAPFCU Mobile Banking is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs major improvement

Using this for their CC is terrible

Amazing service

From using their ATM, to their customer service all around an amazing banking service.

Love it… but

I love it but I have one suggestion… the account panels are cool, however please consider adding (in a smaller font) in the lower right corners for example, for credit cards, any current payments made with the date. Or for the checking account, it’s fine to see the current balance in real time, but having a “pending balance” or “pending deductions” would be great. That way clients can tell, at a quick glance what they’re looking at instead of opening each individual account… I hope this makes sense. Love ya’all
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Slow transitions

Takes a beat to open and transition between frames. Not able to request a new debit card thru the app, like in most bank apps

Great app

This app is great. You can do all your banking and it’s very organized and easy to use. Plus it has atm locations and basically any info related to your accounts you could possibly want.

Pretty good for a federal credit union

Online banking is just as easy as another other major financial institution banking app. UI could use a more modern touch.

Great and easy

Easy to use and access

Best App Ever

This app redo is the best ever, it overs so many tools to. manage all your various accounts at anytime of day or night and not have to wait to speak to a live person unless you desire to do so. If you need to speak with someone in my experience of over 40yrs with them, customer service has always been outstanding!knowledge, courtesy,communication and sublime customer service is the rule with LAPFCU not the exception!
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Behind the times

Minimal services
But customer service on the phone is just as bad

Definitely a branch that needs improvement all around

Just ok

I tried in vain to change my statements to electronic only and that simple function was difficult to find

LAPFCU Mobile Banking

The App is Great. I am able to do all my banking on it. I like how easy it is. The only thing I can’t get from the App is cash (lol).

Review

Very nice appThe app is easy to use

Unnecessary Updates

They update the app and then it’s hard to navigate. Making payments is difficult to find because you have to go through so many tabs and then half the time it doesn’t even load. I will say they are very good with getting back to you and helping with issues.

Rate The App

I like it! Much easier to maneuver!

Great job

I’ve experienced years of consistency

Great

Very Easy To Navigate

The Best

I really Love this App it’s Great! I don’t need any guidance when using the app. I Love it! Keep up the Amazing work! 🥰🙏🏽🥰

Love It

LAPFCU is great! They have been there for all of my financial needs. This app is pretty good.

Good

Works well

Amazing Service

I love this Bank