Un Espanto, una Verguenza
Lastima que siempre sea tan inferior cualquier app de procedencia latina.
Inútil al punto de contraproducente.
No puedo sacar tarjeta, me cambian de asiento deapués de habrrlea oagado por uno.
Me conran extra por ticket cambiable pero ni el app ni website dejan cambiarlo.
Realmente inútil el app y todo lo que sea online con estos tipos.
Inútil al punto de contraproducente.
No puedo sacar tarjeta, me cambian de asiento deapués de habrrlea oagado por uno.
Me conran extra por ticket cambiable pero ni el app ni website dejan cambiarlo.
Realmente inútil el app y todo lo que sea online con estos tipos.
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Not a passenger friendly app
Very clunky, too many steps for simple things, even if you spend 1000s you still cannot get a seat before travelling with paying more.
Awful
Bad service. Poor application worse of all is your call center
Falta muito para fazer os clientes se sentirem satisfeito
Falta muito para fazer os clientes se sentirem satisfeito
Pior service que ja experimentei
Nada funciona. App é uma perda de tempo. Nao se resolve nada pelo app. O aviao parecia mais uma carroça. Banheiros imundos. Comida mediocre. Que vergonha essa empresa.
LATAM app
Es de mucha ayuda
At least it didn’t crash
Yea it’s good it didn’t crash
Flight cancelled
Last minute cancellation! Not good. Have to catch flight to Canada.
Not easy to use
Endless app updates, at least weekly. It’s very annoying.
Mal protocolo de gestion de cancelacion
Es terrible como reacciona LATAM frente a sus propias cancelaciones. 12 horas de espera, sin cubrir los gastos y asignando vuelos aleatoriamente.
VERY easy so book through the app
Seamless Checkout
Valor
Me gustó el valor dan a sus miembros ! Único .
Vuelos
Falta variedad en snacks y ya varias veces presenta retrasos …. Tengo discapacidad y me cuesta hacer respetar mis derechos
The seat map doesn’t load
The seat map never loads, useless.
So frustrating! Can’t search for flights. Keyboard covers airport selection options. No way to move
On iPhone 17 with latest iOS. Cannot use app to search flights because of persistent keyboard and no ability to hide it or scroll the primary screen to uncover selection options.
Aplicativo e site erro
Não conseguimos atender sua solicitação…. Diversos funções.
Payment system
Is completely painful and useless waste of time
Excelente
Muy buen, intuitiva y muestra los detalles
App mto ruim… vive instável!
Pessima experiencia
Worst Customer Service Experience Ever
Absolutely terrible experience with LATAM. They changed and canceled my flight, gave me a 7-day deadline to update my booking, but I can’t get any help from them at all. The website doesn’t work, the WhatsApp support is useless, the online chat never helps, and I can’t even reach them by phone from Australia. No answers, no support, no assistance. Extremely stressful and disappointing customer service. I would never recommend this airline.
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