LaundryCat Reviews: Is It Legit?

Customer Experience

Positive experience55.9% of reviews
Neutral7.7% of reviews
Negative experience36.4% of reviews

~ Based on 143 written reviews from the US App Store.

What users say about LaundryCat

Is LaundryCat Safe?

LaundryCat appears safe based on user ratings. AppsHunter Safety Score for LaundryCat is 96/100.

This assessment is based on 5,210 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 4,642 App Store ratings for LaundryCat.

Is LaundryCat Legit?

LaundryCat appears to be a legitimate app. AppsHunter Legitimacy Score for LaundryCat is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stopped letting me tap to pay

I hate this stupid app, it won’t let me pay with the 20 dollars I loaded suddenly and nobody on the support team is responding to me.

Horrible App

The app were not even allowing me to add funds.

Way too expensive

This is ridiculous. $10 minimum everytime. So if I only need to wash two things and I have $10 to my name I have to use the entire thing for laundry leaving me with nothing. Not to mention the prices just to wash are insane. You charge more than a laundromat. If you don’t have to, don’t use this app. This company is a money hungry bunch of sharks.
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Good app until it’s not

It’s a great app if you only need to do laundry at one location. Very easy to use and to add funds. But that’s where it ends. I travel for work and have to use laundromats to clean my clothes while I’m on the road. The app does not allow you to change the laundromat location so you can’t use the same account at more than one laundromat. It’s genuinely so frustrating because I have to create a new account for every laundromat I go to. That also means the funds I have in one account do not transfer over to the other accounts. That has got to be the dumbest thing I’ve ever seen in an app. We live in the 21st century and the app won’t let you change your location!? That’s absurd and a complete disappointment and disservice to anyone who needs to use multiple locations.
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Update

Push to update stil waiting to download it’s been over a week what the hell it’s a nice place except for kids running around with the laundry carts or screaming so loud

The best thing to happen to laundromats!

What a difference this app makes. I love the new system and I love not having to track down my laundry card.

App doesn’t send notifications

Apparently for whatever reason, you do not get notified unless you open the app.
No red dot, no banners, nothing.
This happened when a payment got refunded and when a washer finished.
Idk why it only gives a notification when you open the app, isn’t the point of using something like this is for it to keep track of time for you?
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Machines

Awesome

No Hustle

Best thing for common laundry, no card to secure,no hustle, very easy

Happy customer

The phone app is the best thing since sliced bread lol

So easy!

I’ve been using this app at a local Laundromat since 2024,simple and easy to use and navigate. I just wish there was a way to know which laundromats used this app. Great app!

Clean

This clean rite is very clean and well organized I appreciate the worker they are very helpful and very knowledgeable!

Intentional scam

This app makes you set up an account and then associate it with a laundromat, then add a minimum of $10 “to the account”. That money, it turns out, is permanently tied to that particular laundromat, and you have to make a new account for a new location. They are intentionally enabling overcharging in an obscured fashion where you assume you can continue using the app on your road trip or whatever and then kiss the rest of your money goodbye. Might as well buy a card at the place, because this is the same thing. Stick to quarters.
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SCAM

Do not download. App is a scam. All of these five star reviews are either from the scammers themselves or people who have not used the laundry. It will not let you load enough money to wash one single load, the minimum amount is $10 at a time

Only one place

Recently, I made a new account with LaundryCat and it was so smooth to use and I could see how much time I had left. But, I ended up moving and finding out that they use LaundryCat too. Unfortunately I wasn’t able to use it at this new laundromat because it’s only for specific locations? So I have $13 just sitting there for nothing. Won’t use again.
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Works when it opens

NFC function in the app is good but it doesn’t launch many times.

Clean

Very clean and well kept business

Compton Hills Laundry

I love this laundry is one of the best

Dryers need work

There’s no way to add time to the 32min max limit of drying time

Steals Money

Well this app is really nice to do laundry, minus the fact that every now and then my money just gets taken for no reason. I have to load an entire ten more dollars just to dry my clothes because it randomly took my dryer money. And it continues to do it, so that's not cool. If you fix that, then easily this gets 5 stars..
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