Non intutive
Response from developer
Hello, Sorry you were unhappy with the app. We have phone, email and text support but it doesn't look like you contacted us..Business apps like ours do take some effort to learn and then they are quite to use. The pop-up help windows display a few times to help you learn the app. If you are unhappy with the app and don't wish to contact us for help it is quite easy to get a refund from Apple for your purchase. If you need help with the app or a refund contact us at 303-408-7732 or support@jzmobile.com. Thanks again, Eric AppSupport
Second to None
Not for a small business
Response from developer
Hello, Sorry you were unhappy with the app. We have all types and sizes of lawncare clients. From the kid next door to large landscaping companies. It does take some effort to learn and use the app. There are plenty of Help screens and movies and we can also assist by text, mail or phone. You elected to get a refund. As explained, these must be processed by Apple as they have your payment info. You simply go to your receipt and tap Report a Problem. You can also Google: Appstore refund. Thanks for trying the app. Eric 303-408-7732
Not user friendly
There are icons for everything with no description unless you go back and forth to see what they stand for.
You can’t enter your own prices for jobs, they’re already metered for you and not useful. When I’m on a job site I need to get specific with itemized invoices and it’s extremely difficult to do that.
Please contact me for a refund and I’d be more than happy to repurchase and even pay more for a working program
Response from developer
Hello, Sorry you were unhappy with the app. As we discussed with you it does take some effort to learn and use the app. There are plenty of Help screens and movies and we can also assist by text, mail or phone. We have thousands of satisfied users over the last nine years, however it's not 100%. Most all apps have icons. We've all seen ones in Google and Microsoft apps that we don't understand at first. You elected to get a refund. As we explained to you Refunds must be processed by Apple as they have your payment info. To get a refund: Simply go to your receipt and tap Report a Problem. You can also Google: Appstore refund for instruction. Thanks for trying the app. Eric 303-408-7732
Syncing
I would say a must have for small landscaping business and or kid mowing business.
Thanks
Wayne
