Impossible to connect
This is the poorest app that I have ever seen. It is impossible to connect the unit, such a complicated process. I assume that I will just press the on /off button to start the robot . Hope is better hardware quality then this app
Tragically useless
Robot loses all network binding every few weeks and require full reconnection from scratch. On top of that, it doesn't work with VPN and absolutely needs precise location (!)
Great Reliability
The vacuums and mops are great! Very easy to replace parts and amazing value! The app is good but I wish it felt a little more modern and has more quality of life features. Overall great though!
Scheduling
The robot is great and the app is okay, but the biggest issue I am having is even though I have a scheduled clean for everyday, it doesn’t do the schedule!!!
Pas moyen de renommer les pièces.
La cartographie est nickel mais pourquoi je ne peux pas renommer les différentes pièces comme je le veux plutôt que Chambre 1,2,3,4…. Je voudrais mettre salle de bain, salon, cellier, etc… C’est dommage.
Response from developer
Bonjour, certains modèles prennent en charge la personnalisation des noms des pièces. Pourriez-vous nous indiquer votre modèle ? N'hésitez pas à envoyer un message à support.eu@lefant.com.
The settings
Every single day I have to change the base station settings on the wash mop intervals. It keeps switching back to default every single day. I have to manually change it to the setting I prefer for the size of house I have otherwise it leaves giant streaks everywhere . This is a software update, please update.
Update emailed tech support. Looking forward to a fix
Update emailed tech support. Looking forward to a fix
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Doesn’t connect
Good luck connecting it to your phone and wifi. Nightmare
The settings
I change the settings and I go look a few days later and it’s back to default. It has to self clean every 10mins or the floor is streaky. I wish is would save my settings permanently.
M5 max robot. No vac then mop mode, no 2 passes without using custom mode. No matrix grid cleaning
Needs lot of improvement to enhance robot cleaning
No vac then mop mode
No 2 or more passes to be selected f
No matrix cleaning path.
No vac then mop mode
No 2 or more passes to be selected f
No matrix cleaning path.
ATTENTION!!! DONT buy this product!
Please don’t waste your money!! Don’t buy this brand/product! We made the mistake of buying the more expensive higher tier (M5) and it’s utterly useless!
Must need app to operate the vacuum and the app is completely useless and doesn’t save functions or settings after editing and saving them, soon as you click/press clean it restores to the default settings and does its own thing.
It’s gets lost, “stuck” in open spaces, gets confused and spins around continuously on (thin) rugs, we actually bought a thin rug and stuck it to the floor, moved furniture around (to assist, even though there was decent clearances) still has same issues!
I repeat… DO NOT BUY!! Doesn’t deserve one star.. negative stars should be optional for this poor acceptance of an app/product!
Must need app to operate the vacuum and the app is completely useless and doesn’t save functions or settings after editing and saving them, soon as you click/press clean it restores to the default settings and does its own thing.
It’s gets lost, “stuck” in open spaces, gets confused and spins around continuously on (thin) rugs, we actually bought a thin rug and stuck it to the floor, moved furniture around (to assist, even though there was decent clearances) still has same issues!
I repeat… DO NOT BUY!! Doesn’t deserve one star.. negative stars should be optional for this poor acceptance of an app/product!
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App is trash
I love the actual robo vacuum but jfc, that app is a royal pain. Imagine if every once in a while you'd have to reconfigure every wifi device on your phone because it gets reset somehow??? I mean, this is the only product that does that and after several updates they haven't been able to fix it
Response from developer
We are sorry for the trouble. Could you please tell us your robot model? The disconnection between robot and App happens when the robot is not docked at the base station in standby sleep mode; this is a power‑saving protection measure. If the robot fails to return to the base station after cleaning, please contact our dedicated customer service at support.eu@lefant.com for troubleshooting.
Pratique
J’ai acheté ce robot Lefant pour mon fils handicapé. Il fonctionne bien (modèle M2) mais pas moyen de mettre le robot en français, c’est dommage car sinon ce serait un outil top pour l’autonomie sinon !
Response from developer
Bonjour, nous avons bien reçu votre suggestion. Nous pourrons envisager d'ajouter la langue française dans une prochaine mise à jour.
App quits working
Setup was easy. It connected and for the first 6 cleanings it worked great. Then the app completely quit. After it being on the charger all day it says 13%. Nothing in the app will actually work (creating no go zones, starting the cleaning - nothing). I’ve uninstalled the app and reinstalled and nothing can get it to work. It does still clean if you manually push the button on the actual vacuum. You just can’t schedule anything.
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Always having trouble
Do not buy this vacuum because of this poor app.
Robot no longer connects
I moved homes and now I cannot re-configure my robot (M210P). It gets to 85% connected and then cancels out. I have tried the troubleshooting they recommend and nothing works. My wifi signal is 2.4GHz and works well. I have reached out to customer support twice now and received no response. On top of all of this the app interface is just terrible. I wouldn’t bother with this product or app regardless of price point.
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Gotten worse
Edit:
The below issue has gotten worse. Just made a new map and my robot deleted it after one cleaning. Will have to trash it.
Unfortunately my vacuum now creates new maps on its own, it also starting removing no go zones. I guess the Chinese are interested in what I keep tucked in the corners of my home.
The below issue has gotten worse. Just made a new map and my robot deleted it after one cleaning. Will have to trash it.
Unfortunately my vacuum now creates new maps on its own, it also starting removing no go zones. I guess the Chinese are interested in what I keep tucked in the corners of my home.
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Can’t scan house
Says it has scanning setting but it doesn’t , it also constantly avoid areas I need it to clean.
Otherwise lovely
Otherwise lovely
Robot parfait
Robot facile à utiliser, peut-on espérer qu’il dialogue en français ?
Ce serait plus pratique..
Ce serait plus pratique..
Response from developer
Bonjour, c’est prévu. Quel modèle de robot possédez-vous ? La fonction de changement du pack vocal français sera déployée progressivement, restez à l’affût.
Promise that fails to deliver
The M1 presents itself as a good introductory robot vacuum BUT it’s far from it the APP IS A NIGHTMARE, we her it’s IPhone or android it behaves the same doesn’t connect AND IF you’re lucky to get it connected once in the app the software itself is horrible the main persistent issue is the app says battery is ZERO/Low so you can’t use any of the feature… but on and off and manual cleaning work fine and battery is fine…. Spend the extra 50$ get something else don’t make same mistake
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Intrusif
Les appareils Bluetooth autre que le robot sont scanné par l'application je ne vois également pas pourquoi une demande de localisation exacte peut avancer au bon fonctionnement de l'appareil.
de plus sachez qu'après la garantie il est quasiment impossible de trouver une batterie de remplacement y compris chez Lefant
Sinon l'aspirateur fait le job
de plus sachez qu'après la garantie il est quasiment impossible de trouver une batterie de remplacement y compris chez Lefant
Sinon l'aspirateur fait le job
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Response from developer
Bonjour. Le Bluetooth est un moyen de connexion au robot aspirateur. Il est normal que d'autres appareils fonctionnant sur la même fréquence soient détectés lors du balayage. Concernant l'achat de batterie que vous mentionnez, veuillez contacter notre service client dédié qui pourra vous en procurer. Notre adresse mail est support.us@lefant.com
