Lefant User Reviews

Name: Lefant
Rating: 3.1 (58 reviews)

Lefant

Shenzhen USEER Robotics Co., Ltd

🔧 Utilities

🌟 Lifestyle

What users say

Summarized from real user reviews of Lefant. Based on 58 reviews and a 3.1/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Lifestyle app.

Positive things

🚀Easy to use
👍Simple scheduling
🚀Efficient cleaning
👍Affordable option

Negative things

🐛Inconsistent app performance
🐛Unreliable mapping and navigation
🐛Connectivity issues
🐛Poor customer support

Top reviews

Most Recent Highest Rated Lowest Rated

Promise that fails to deliver

The M1 presents itself as a good introductory robot vacuum BUT it’s far from it the APP IS A NIGHTMARE, we her it’s IPhone or android it behaves the same doesn’t connect AND IF you’re lucky to get it connected once in the app the software itself is horrible the main persistent issue is the app says battery is ZERO/Low so you can’t use any of the feature… but on and off and manual cleaning work fine and battery is fine…. Spend the extra 50$ get something else don’t make same mistake

elgoooordi

7 days ago

Do Not Buy

I have posted many review and updates on this, it used to be ok (2.5 stars) now it’s a 1. It just keeps getting worse.

I couldn’t tell you how many times it has ignored the map and done whatever it wants but even more times it has disconnected from the internet. And when it does that you can’t just reconnect it, no. You have to reset it up and remap the entire house!!!

In the bin. The amount of time I spend fixing it, it will SAVE me money to buy a new one from a different brand.

Demi96

a month ago

Response from developer

First of all, thank you for your review..We sincerely apologize for the unpleasant experience. Could you please take a video of the sweeper's cleaning performance and provide the device information (App > More Settings > One-Click Copy)? Regarding notifications, we are gradually rolling out the feature to all device models.Please send an email to t_support@lefant.com.

Gotten worse

Unfortunately my vacuum now creates new maps on its own, it also starting removing no go zones. I guess the Chinese are interested in what I keep tucked in the corners of my home.

Big show 8

a month ago

Response from developer

We understand your issue. This is likely caused by unsaved or improperly partitioned maps. Please contact us at support.eu@lefant.com and we will help you complete the configuration. In accordance with our privacy policy, we will never access your personal belongings. The device only uses ranging technology to create cleaning maps.

À fuir

Au début tout va bien, mais avec le temps c’est une horreur j’ai le M3L la carte se dédouble sans aucune raison tous les quatre matins ce qui lui fait perdre la tête le robot se déconnecte tout seul, il faut le reconnecter manuellement tous les jours sans parler du fait qu’il tombe et se coince tout le temps de partout très déçu je l’avais acheté avec beaucoup d’espoir

AgaOsman32

a month ago

Response from developer

Nous sommes désolés qu'il y ait un problème d'enregistrement et de partitionnement de la carte. Veuillez contacter notre service client dédié à l'adresse support.eu@lefant.com. Nous vous aiderons à effectuer les réglages, afin que vous ne rencontriez plus de déconnexions fréquentes ni de perte de carte.

Stopped working since the app update

Completely stopped working since the update. Doesn’t map anymore, it just spin around and doesn’t clean. You can only manually control it so what’s the point? 🍋

Wendy always happy

a month ago

Response from developer

From what you described, there might be an issue with the settings. Please contact our dedicated support team at support.eu@lefant.com for assistance.

Was okay when it worked

I’ve had the app and vacuum for about a year, not the worst but I have had better
But as of the last update (I think) the app and vac no longer connect and not matter what I do they will not work.
My WiFi hasn’t changed but the smart life connection will not appear.
Not happy

stc2009

a month ago

Response from developer

We apologize for the unpleasant experience. Please restart the robot vacuum, then enter network pairing mode again by pressing and holding the power button for 6 seconds until the indicator light flashes. If the issue persists, please contact us at support.eu@lefant.com.

Waste of money

Hoover works ok when connected, but loses connectivity multiple times per week, then loses saved schedules, previous maps and no-go zones. Fit for the trash. Avoid.

Ntomlinson

2 months ago

No mop only mode after apps updated

I loved that I can switch between vacuum or mop only mode now they don’t have mop only mode which takes too much battery to do mop AND vacuum AT THE SAME TIME. And keep getting stuck doorway which it never used to. Please bring the mop only mode back !!!!!

Im that juju

2 months ago

Response from developer

Hello, could you please tell me your device model? We will help you look into this issue. You can also send emails to: t_support@lefant.com

Disappointed

It just goes over the same route. The app is useless.

Lcarr57

2 months ago

Response from developer

Sorry for the bad experience. Could you please send me the device information? We will assist you in troubleshooting.

These vacuums are just a base model

Honest review after two years they’re constantly getting stuck. There is no way for you to set up a do not enter zone. It rolls off the stairs daily and seems to not be picking up as much even with the constant cleaning of the machine every couple days. But for the price, it’s a nice little helper.

Deathchick

2 months ago

Response from developer

Hello, please send me your device information. I will help you with the settings. This robot supports no-go zone setup. Meanwhile, you can improve suction power by cleaning the machine regularly.

Great in every way

Bought my first Lefant robot vacuum. App is really good, straight forward to connect. All good so far. Thank you

Sonviews73

2 months ago

Keeps loosing the map

Developers, get it together. Map has disappeared three times now.

Anteck

3 months ago

Response from developer

We apologize for the unpleasant experience. To auto-save the map, the robot must start from the base station and return to it automatically. After creating zone maps, the map will no longer be lost in future cleanings. If you still have questions, please copy the robot device information and send it to support.us@lefant.com. Our dedicated support team will assist you.

Belle version

Fonctionne bien. Meilleur contrôle du robot. Il faut faire attention que le téléphone et le robot soit tous deux sur le réseau 2.4g - sinon, la connection sera impossible. J’ai eu de la difficulté à connecter le robot à cause de ce détail.

MichaelSPeters

3 months ago

Works better than previous version

I like this version. Be careful when you connect though. Both the robot AND your phone must be on the same 2,4g wifi. otherwise, the robot won't connect.

MichaelSPeters

3 months ago

Response from developer

Sorry, please send an email to support.eu@lefant.com, and our support team will reply to you.

Mister

I’d like to give you the best review but no account found - please register first.

The-Wolfman88

3 months ago

Response from developer

Hello, could there be an issue with your settings? Are you having trouble registering the app? Please contact us at support.eu@lefant.com.

Gros bugs depuis la dernière mise à jour

Le robot n’arrive plus à se ranger correctement dans sa base et a planté deux fois, il a fait 5m et il est parti se sécher alors que je lui ai demandé un nettoyage complet de ma pièce principale. Catastrophe depuis la dernière mise à jour.

CamilleLee5

4 months ago

Response from developer

Nous nous excusons, normalement cela ne devrait pas arriver. Il y a peut-être un problème de paramétrage. Veuillez copier les informations de l’appareil du robot aspirateur (Page appareil → Plus de paramètres → Copier en un clic) et les envoyer à support.eu@lefant.com. Nous vous assisterons dès que possible.

Avoid

This app is extremely frustrating to use. I’ve tried multiple times to connect my robot vacuum following all the instructions, but it simply won’t pair. I’m on the correct Wi-Fi, reset the device, and still no success.

The interface isn’t intuitive, and when something goes wrong, there’s no clear guidance on how to fix it. Without a working connection, key features like mapping are completely unusable.

Overall, the app feels unreliable and poorly designed. The vacuum itself sucks too.

InsertNameHerex

4 months ago

Response from developer

We apologize for the unpleasant experience. You can first refer to the function list on the purchase platform. If there are any discrepancies, Will help resolve your connection issues.please send an email to support.eu@lefant.com, and we will assist you in resolving your questions as soon as possible.

Impossible de se connecter au wifi depuis le changement de version

Tout est dans le titre. C’était pourtant bien jusque là. Le wifi n’a pas changé ni le mot de pass. Mais bien l’application qui fait tt bugger.

laetitiacookie

4 months ago

Response from developer

Nous nous excusons pour l'expérience désagréable que vous avez connue. Vous pouvez d'abord consulter la liste des fonctions sur la plateforme d'achat. En cas de divergences, veuillez envoyer un e-mail à support.eu@lefant.com, et nous vous aiderons à résoudre vos questions dans les plus brefs délais.

awful

Completely incompatible with my lefant . give me back the previous orange version. it was working fine until you messed it up.

MichaelSPeters

4 months ago

Bug sur la dernière version

L’application est facile à utiliser mais la dernière version buggue. Impossible d’aller dans l’écran de suivi du nettoyage et de charger la map : l’application se ferme. Il est donc impossible de programmer un nettoyage et de modifier les paramètres. Elle est inutilisable en l’état.

comfifi