Lefant User Reviews

Lefant
Lefant
Shenzhen USEER Robotics Co., Ltd

Customer Experience

Positive experience24.4% of reviews
Neutral6.9% of reviews
Negative experience68.7% of reviews

~ Based on 467 written reviews from the US App Store.

What users say

Is Lefant Safe?

Lefant has mixed safety signals based on user ratings. AppsHunter Safety Score for Lefant is 63/100.

This assessment is based on 60 user ratings, with an App Store average of 3/5.

Safety Analysis

45.0% of ratings point to a safe experience
11.7% of ratings suggest some concerns
43.3% of ratings point to a risky experience

~ Based on 60 App Store ratings for Lefant.

Is Lefant Legit?

Lefant appears to be a legitimate app. AppsHunter Legitimacy Score for Lefant is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App quits working

Setup was easy. It connected and for the first 6 cleanings it worked great. Then the app completely quit. After it being on the charger all day it says 13%. Nothing in the app will actually work (creating no go zones, starting the cleaning - nothing). I’ve uninstalled the app and reinstalled and nothing can get it to work. It does still clean if you manually push the button on the actual vacuum. You just can’t schedule anything.
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Always having trouble

Do not buy this vacuum because of this poor app.

Robot no longer connects

I moved homes and now I cannot re-configure my robot (M210P). It gets to 85% connected and then cancels out. I have tried the troubleshooting they recommend and nothing works. My wifi signal is 2.4GHz and works well. I have reached out to customer support twice now and received no response. On top of all of this the app interface is just terrible. I wouldn’t bother with this product or app regardless of price point.
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Gotten worse

Edit:

The below issue has gotten worse. Just made a new map and my robot deleted it after one cleaning. Will have to trash it.

Unfortunately my vacuum now creates new maps on its own, it also starting removing no go zones. I guess the Chinese are interested in what I keep tucked in the corners of my home.
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Can’t scan house

Says it has scanning setting but it doesn’t , it also constantly avoid areas I need it to clean.

Otherwise lovely

Promise that fails to deliver

The M1 presents itself as a good introductory robot vacuum BUT it’s far from it the APP IS A NIGHTMARE, we her it’s IPhone or android it behaves the same doesn’t connect AND IF you’re lucky to get it connected once in the app the software itself is horrible the main persistent issue is the app says battery is ZERO/Low so you can’t use any of the feature… but on and off and manual cleaning work fine and battery is fine…. Spend the extra 50$ get something else don’t make same mistake
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Do Not Buy

I have posted many review and updates on this, it used to be ok (2.5 stars) now it’s a 1. It just keeps getting worse.

I couldn’t tell you how many times it has ignored the map and done whatever it wants but even more times it has disconnected from the internet. And when it does that you can’t just reconnect it, no. You have to reset it up and remap the entire house!!!

In the bin. The amount of time I spend fixing it, it will SAVE me money to buy a new one from a different brand.
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Gotten worse

Unfortunately my vacuum now creates new maps on its own, it also starting removing no go zones. I guess the Chinese are interested in what I keep tucked in the corners of my home.

À fuir

Au début tout va bien, mais avec le temps c’est une horreur j’ai le M3L la carte se dédouble sans aucune raison tous les quatre matins ce qui lui fait perdre la tête le robot se déconnecte tout seul, il faut le reconnecter manuellement tous les jours sans parler du fait qu’il tombe et se coince tout le temps de partout très déçu je l’avais acheté avec beaucoup d’espoir
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Response from developer

Nous sommes désolés qu'il y ait un problème d'enregistrement et de partitionnement de la carte. Veuillez contacter notre service client dédié à l'adresse support.eu@lefant.com. Nous vous aiderons à effectuer les réglages, afin que vous ne rencontriez plus de déconnexions fréquentes ni de perte de carte.

Stopped working since the app update

Completely stopped working since the update. Doesn’t map anymore, it just spin around and doesn’t clean. You can only manually control it so what’s the point? 🍋

Was okay when it worked

I’ve had the app and vacuum for about a year, not the worst but I have had better
But as of the last update (I think) the app and vac no longer connect and not matter what I do they will not work.
My WiFi hasn’t changed but the smart life connection will not appear.
Not happy

Waste of money

Hoover works ok when connected, but loses connectivity multiple times per week, then loses saved schedules, previous maps and no-go zones. Fit for the trash. Avoid.

No mop only mode after apps updated

I loved that I can switch between vacuum or mop only mode now they don’t have mop only mode which takes too much battery to do mop AND vacuum AT THE SAME TIME. And keep getting stuck doorway which it never used to. Please bring the mop only mode back !!!!!

Disappointed

It just goes over the same route. The app is useless.

These vacuums are just a base model

Honest review after two years they’re constantly getting stuck. There is no way for you to set up a do not enter zone. It rolls off the stairs daily and seems to not be picking up as much even with the constant cleaning of the machine every couple days. But for the price, it’s a nice little helper.

Great in every way

Bought my first Lefant robot vacuum. App is really good, straight forward to connect. All good so far. Thank you

Keeps loosing the map

Developers, get it together. Map has disappeared three times now.

Belle version

Fonctionne bien. Meilleur contrôle du robot. Il faut faire attention que le téléphone et le robot soit tous deux sur le réseau 2.4g - sinon, la connection sera impossible. J’ai eu de la difficulté à connecter le robot à cause de ce détail.

Works better than previous version

I like this version. Be careful when you connect though. Both the robot AND your phone must be on the same 2,4g wifi. otherwise, the robot won't connect.

Mister

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