Lefant appears to be a legitimate app. The AppsHunter Legitimacy Score for Lefant is 90 out of 100 points across 7 verification signals from App Store and developer data.

Lefant Reviews: Is It Legit?

Name: Lefant
Rating: 2.91781 (73 reviews)

Lefant

Shenzhen USEER Robotics Co., Ltd

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience24.5% of reviews

Neutral6.8% of reviews

Negative experience68.7% of reviews

~ Based on 486 written reviews from the US App Store.

What users say about Lefant

Reviews of Lefant are mostly negative: the Lifestyle app is rated 2.9/5 from 73 App Store ratings. What users like most: easy to use, simple scheduling. Top complaints: inconsistent app performance, unreliable mapping and navigation. Summarized from real user reviews.

Positive things

🚀Easy to use
👍Simple scheduling
🚀Efficient cleaning
👍Affordable option

Negative things

🐛Inconsistent app performance
🐛Unreliable mapping and navigation
🐛Connectivity issues
🐛Poor customer support

Is Lefant Safe?

Lefant has mixed safety signals based on user ratings. AppsHunter Safety Score for Lefant is 61/100.

This assessment is based on 73 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.3% of ratings point to a safe experience

12.7% of ratings suggest some concerns

45.1% of ratings point to a risky experience

~ Based on 71 App Store ratings for Lefant.

Is Lefant Legit?

Lefant appears to be a legitimate app. AppsHunter Legitimacy Score for Lefant is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Worked for 9 months

Now it refuses to mop with carpet detection on after an update last month to the app. Ai support is useless just using a 3rd party app now

SSmoke0

9 days ago

Langage vocal en français

Pouvez-vous faire une mise à jour pour avoir le langage vocal en français ?

TToudma

14 days ago

Response from developer

Bonjour, Quel est le modèle de votre appareil ? Merci d’envoyer les informations de votre appareil à t_support@lefant.com. Merci pour votre réponse.

Problem with schedule setting

In general, I'm not happy with this purchase. There are lots of performance problems; maybe my unit is faulty. Object avoidance doesn't work at all.
When setting the schedule, it doesn't let the user change the count (number of passes). The option exists, but there's no way to change it.
You can schedule it twice, but you won't know when the first pass finishes. Also, there's no way to change the sensitivity of the sensors.

EEngineerCanada

15 days ago

Response from developer

Dear customer, We sincerely apologize for the poor experience you had. Please email your registered account details and your robot model to support.eu@lefant.com, and we will prioritize your case. — The Lefant Customer Service Team

5/5

LLuca-reedspindler

21 days ago

Response from developer

Thank you for your recognition! Lefant is always committed to providing you with an efficient and convenient cleaning experience. We hope you enjoy using our product and have a hassle-free housekeeping time.

Impossible to connect

This is the poorest app that I have ever seen. It is impossible to connect the unit, such a complicated process. I assume that I will just press the on /off button to start the robot . Hope is better hardware quality then this app

MMarina-T.V

a month ago

Response from developer

We’re sorry for the unpleasant experience. Connecting to the app allows you to set up personalized cleaning. Please tap Add Device, then press and hold the button for 3 seconds to enter network‑pairing mode (the indicator light will flash with a voice prompt), and wait for scanning to complete.

Tragically useless

Robot loses all network binding every few weeks and require full reconnection from scratch. On top of that, it doesn't work with VPN and absolutely needs precise location (!)

NSNufrustrated subscriber

a month ago

Response from developer

We are sorry for the trouble. Could you please tell us your robot model? The disconnection between robot and App happens when the robot is not docked at the base station in standby sleep mode; this is a power‑saving protection measure. If the robot fails to return to the base station after cleaning, please contact our dedicated customer service at support.eu@lefant.com for troubleshooting.

Great Reliability

The vacuums and mops are great! Very easy to replace parts and amazing value! The app is good but I wish it felt a little more modern and has more quality of life features. Overall great though!

SASerafin Ayala

2 months ago

Response from developer

Scheduling

The robot is great and the app is okay, but the biggest issue I am having is even though I have a scheduled clean for everyday, it doesn’t do the schedule!!!

KMKmanmeteor madeinamerica

2 months ago

Response from developer

Hello, could you please provide a video showing the issue or a more detailed description (such as the device serial number) and send it to support.eu@lefant.com? We will check this for you. It should work normally.

Pas moyen de renommer les pièces.

La cartographie est nickel mais pourquoi je ne peux pas renommer les différentes pièces comme je le veux plutôt que Chambre 1,2,3,4…. Je voudrais mettre salle de bain, salon, cellier, etc… C’est dommage.

DDams2121

2 months ago

Response from developer

Bonjour, certains modèles prennent en charge la personnalisation des noms des pièces. Pourriez-vous nous indiquer votre modèle ? N'hésitez pas à envoyer un message à support.eu@lefant.com.

The settings

Every single day I have to change the base station settings on the wash mop intervals. It keeps switching back to default every single day. I have to manually change it to the setting I prefer for the size of house I have otherwise it leaves giant streaks everywhere . This is a software update, please update.

Update emailed tech support. Looking forward to a fix

NNone26u

2 months ago

Response from developer

Hello, please send your issue to our dedicated customer service at t_support@lefant.com, and we will reply to you as soon as possible. Judging from the symptoms, it is caused by incorrect configuration.

Doesn’t connect

Good luck connecting it to your phone and wifi. Nightmare

MMike91hass

2 months ago

Response from developer

We apologize for the unpleasant experience. Generally, correct Wi‑Fi password is required, and the robot vacuum should be in network‑pairing mode (press the power button for about 3 seconds to enter). This will greatly improve the success rate.

The settings

I change the settings and I go look a few days later and it’s back to default. It has to self clean every 10mins or the floor is streaky. I wish is would save my settings permanently.

NNone26u

2 months ago

M5 max robot. No vac then mop mode, no 2 passes without using custom mode. No matrix grid cleaning

Needs lot of improvement to enhance robot cleaning
No vac then mop mode
No 2 or more passes to be selected f
No matrix cleaning path.

Ttony_pro

3 months ago

Response from developer

Siamo spiacenti per la brutta esperienza. Le tue preziose osservazioni sono state raccolte, verranno analizzate e prese in considerazione per le versioni future aggiornate. Grazie per il tuo feedback.

ATTENTION!!! DONT buy this product!

Please don’t waste your money!! Don’t buy this brand/product! We made the mistake of buying the more expensive higher tier (M5) and it’s utterly useless!

Must need app to operate the vacuum and the app is completely useless and doesn’t save functions or settings after editing and saving them, soon as you click/press clean it restores to the default settings and does its own thing.

It’s gets lost, “stuck” in open spaces, gets confused and spins around continuously on (thin) rugs, we actually bought a thin rug and stuck it to the floor, moved furniture around (to assist, even though there was decent clearances) still has same issues!

I repeat… DO NOT BUY!! Doesn’t deserve one star.. negative stars should be optional for this poor acceptance of an app/product!

ICInspector Jacques Clouseau

3 months ago

App is trash

I love the actual robo vacuum but jfc, that app is a royal pain. Imagine if every once in a while you'd have to reconfigure every wifi device on your phone because it gets reset somehow??? I mean, this is the only product that does that and after several updates they haven't been able to fix it

NSNufrustrated subscriber

3 months ago

Response from developer

Pratique

J’ai acheté ce robot Lefant pour mon fils handicapé. Il fonctionne bien (modèle M2) mais pas moyen de mettre le robot en français, c’est dommage car sinon ce serait un outil top pour l’autonomie sinon !

TBTop1des best

3 months ago

Response from developer

Bonjour, nous avons bien reçu votre suggestion. Nous pourrons envisager d'ajouter la langue française dans une prochaine mise à jour.

App quits working

Setup was easy. It connected and for the first 6 cleanings it worked great. Then the app completely quit. After it being on the charger all day it says 13%. Nothing in the app will actually work (creating no go zones, starting the cleaning - nothing). I’ve uninstalled the app and reinstalled and nothing can get it to work. It does still clean if you manually push the button on the actual vacuum. You just can’t schedule anything.

CChill2947

3 months ago

Response from developer

Hello, based on your description, there may be an incorrect setting somewhere. Please contact our dedicated customer service at support.us@lefant.com.

Always having trouble

Do not buy this vacuum because of this poor app.

JJstin1993

3 months ago

Response from developer

Hello there, we’re really sorry about the frustrating experience you’ve had. The standby mode toggle will have this feature improved in future updates, and the app’s loading speed will also be gradually enhanced.

Robot no longer connects

I moved homes and now I cannot re-configure my robot (M210P). It gets to 85% connected and then cancels out. I have tried the troubleshooting they recommend and nothing works. My wifi signal is 2.4GHz and works well. I have reached out to customer support twice now and received no response. On top of all of this the app interface is just terrible. I wouldn’t bother with this product or app regardless of price point.

CCaitt16

3 months ago

Response from developer

We apologize for the unpleasant experience. You can first refer to the function list on the purchase platform. If there are any discrepancies, please send an email to support.eu@lefant.com, and we will assist you in resolving your questions as soon as possible.

Gotten worse

Edit:

The below issue has gotten worse. Just made a new map and my robot deleted it after one cleaning. Will have to trash it.

Unfortunately my vacuum now creates new maps on its own, it also starting removing no go zones. I guess the Chinese are interested in what I keep tucked in the corners of my home.

B8Big show 8

3 months ago

Response from developer

We understand your issue. This is likely caused by unsaved or improperly partitioned maps. Please contact us at support.eu@lefant.com and we will help you complete the configuration. In accordance with our privacy policy, we will never access your personal belongings. The device only uses ranging technology to create cleaning maps.