Promise that fails to deliver
Do Not Buy
I couldn’t tell you how many times it has ignored the map and done whatever it wants but even more times it has disconnected from the internet. And when it does that you can’t just reconnect it, no. You have to reset it up and remap the entire house!!!
In the bin. The amount of time I spend fixing it, it will SAVE me money to buy a new one from a different brand.
Response from developer
First of all, thank you for your review..We sincerely apologize for the unpleasant experience. Could you please take a video of the sweeper's cleaning performance and provide the device information (App > More Settings > One-Click Copy)? Regarding notifications, we are gradually rolling out the feature to all device models.Please send an email to t_support@lefant.com.
Gotten worse
Response from developer
We understand your issue. This is likely caused by unsaved or improperly partitioned maps. Please contact us at support.eu@lefant.com and we will help you complete the configuration. In accordance with our privacy policy, we will never access your personal belongings. The device only uses ranging technology to create cleaning maps.
À fuir
Response from developer
Nous sommes désolés qu'il y ait un problème d'enregistrement et de partitionnement de la carte. Veuillez contacter notre service client dédié à l'adresse support.eu@lefant.com. Nous vous aiderons à effectuer les réglages, afin que vous ne rencontriez plus de déconnexions fréquentes ni de perte de carte.
Stopped working since the app update
Response from developer
From what you described, there might be an issue with the settings. Please contact our dedicated support team at support.eu@lefant.com for assistance.
