“No go zone” issues
I want to set up areas that I don’t want cleaned, specifically under low chairs, stools, on top loose rugs or under sofas however the vacuum keeps going only to those areas instead. I’m assuming it’s just trying to map the area but it’s constantly getting stuck under gaps that are too small for it and it constantly needs my assistance. I use the K5 ultra model and I thought it would be able to detect effectively where it can’t fit and avoid those areas but instead it hugs around the bottom gif furniture and gets stuck. I feel like it doesn’t realise how to clean the open areas in my living room instead. And this is all happening on the clean arranged feature not the wall mapping one so I still don’t understand why it huge walls and furniture. If that could be fixed then it would be perfect as it does a good job sucking up debris, dust and fluff from my carpets. But people don’t buy these products because they’re lazy, they buy them because they simply don’t have time and are busy working. I don’t want to assist a robot that’s designed for automation and can’t complete its task properly. It’s quite literally a failure. Also the app is poorly designed and not the most intuitive to understand with first use. I feel like buttons should explain the exact features. The manual control should be less sensitive. There’s missing graphics and text only displaying the file names for the wall cleaning mode meaning if I’m away I can’t view that it’s cleaned the walls I just have to hope it has. Anyways these are small issues and aren’t worth knocking you guys down to a 1 star review. I’d say 2.5-3 stars and a lot of room for improvements.
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Auto Empty
I wish the developers of the app would add the ability to manually auto empty the robot, and set how often you would like the robot to auto empty.
Most importantly PLEASEE add a button to empty the robot inside the app.
Model:u7x6ps8uyihapvm5,
Serial number:SmartLife-OKP-L3-02396
Most importantly PLEASEE add a button to empty the robot inside the app.
Model:u7x6ps8uyihapvm5,
Serial number:SmartLife-OKP-L3-02396
Don’t waste your money or time
How in the world do we get support when the robo doesn’t want to connect to wifi ! I’m so not amused !!!!!
Doesn’t connect to wifi it’s a terrible app ! Don’t waste your money or time
Doesn’t connect to wifi it’s a terrible app ! Don’t waste your money or time
Vacuum never paired
The vacuum refused to pair and I figured it was a me problem but then followed another review’s advice to use SmartLife app instead and it paired perfectly through that! My robot vacuum was highly unresponsive to the remote, so having the ability to steer it via the app is so nice. Just not through THIS app
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Nope
Terrible
