Check out at 11:00 AM
I like the hotel and everything in it, but I don’t understand why the check out is too early and the check in is at 4 PM . My aunt wanted to rest in the hotel while the rest of us went to the Lego park but she could not because the check out was at 11:00 AM
The app isn’t sufficient
The photo service and ride reserve require going outside of the app. Menu info and allergen info also not available on the app.
Legoland is great- the app leaves a lot to be desired.
Legoland is great- the app leaves a lot to be desired.
Legoland
My daughter and I had a wonderful time at Legoland today. We also enjoyed using the Legoland App. It was real easy to scan the tickets. We will be returning soon.
Can’t check wait times outside of the park
I’m very disappointed after buying gold passes for this season to discover wait times are geo blocked to inside the park. I’m sure they don’t people to be discouraged from coming at peak times. But we want to see wait times on weekend and holidays days so we can better plan out our next trip. Lame.
Lego hotel
Food cold
Tickets not received
I did not got the tickets in my mail after booking wherein I made booking a week prior and then we have to wait for parking and get the physical print out wasted almost and hour and yea ultimately missed few rides
Wait timeainaccurate
Wait times are completely inaccurate. Ride said 10 mins. I waited over 30
Model Citizen
Model Citizen Lenore is the best.
She seems to be a jack of all trade.
Today, she was directing cars in the parking lot.
Other days she is was patrolling the park.
Lenore always asks how we’re doing. Such a friendly model citizen.
She seems to be a jack of all trade.
Today, she was directing cars in the parking lot.
Other days she is was patrolling the park.
Lenore always asks how we’re doing. Such a friendly model citizen.
Legoland😤
This Lego Land has to many buying stuff
Inaccurate wait times
Most of the app was useful but the reported wait times were completely inaccurate. We waited 60 min for a ride that showed as 25 min and 0 min for a ride that showed as 65 min. This was really disappointing because the park was packed and it would have been really helpful to know the actual wait times of rides. I wonder if it just shows the average wait time instead of real-time data.
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App is Ok. Wait times fake(
Shows 5 min wait time takes 35min
Wait times need help.
The best benefit of this app for us would have been wait times, but every wait time was off by at least 20 minutes, some longer some shorter….made it hard to take advantage of shorter wait times. I did like that it gave upcoming show times around the park but never did find where to see what was playing in the 4D theater or what times the shows there would start.
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Could be better
There is still ongoing construction in the park. Not a lot of thrill rides, almost all the rides are for small kids. Not a lot of people so wait times are short. There's a photo deal for 30$ but photo ops and photographers throughout the park are rare. Food is expensive and not that good, although the refillable drink is worth getting. Park closes at 7pm, a bit too early for summer.
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Amazing experience
The park itself is clean and yes this includes the bathrooms! Everyone is so nice! Neymarie went above and beyond to make sure my boys had the best experience! Thank you so much!
Nice help for a visit
The application works quite well, could have some features like including the food ordering instead of a separate site. The only poor feature are the waiting times (that could be one of the most important options) because they are not quite accurate but again still useful app
A new great place for kids and families
Met family (daughters and grandchildren) at Legoland .. Everyone enjoyed themselves - park is small enough to walk to the back to the front and back again - to go on more fun rides . Enough rides to keep us all happy
Only negative food - both choices and prices were not nearly as family friendly and accessible as the rest of the park.
Park should be very beautiful when the landscaping matures.
Only negative food - both choices and prices were not nearly as family friendly and accessible as the rest of the park.
Park should be very beautiful when the landscaping matures.
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The Hills
I love the Catskills Mountains but I wouldn’t build a theme park on it. The hills going through Miniland are a lot; though the mini cities are a marvel, sometimes you just want to go to the rides (excuse me, my kids want to go to the rides). There is no fast way down (with a stroller); I actually seen people going off-road…downhill. I took the stroller downhill too (after meandering through the Lego cities); my kids enjoyed the off roading.
The park has NO apple juice…bring your own. The only apple juice we found was at the coffee shop (which is up the hill). And once you go down the hill, the only time your going back up is to exit. The dining hall in the middle of the park, only has…Pizza and pasta; that’s right, no fries, no burgers, no dogs, no tenders…and no apple juice. My kids are 3 and 5, they need their apple juice; they don’t drink soda and lemon aid…so we settled for…ice cream. Not even the hot dog vender had fries. I was told if I wanted fries, I had to go to the 2 opposite sides of the theme park.
We stayed the night…the themed rooms were cool, my kids love the bunk bed area. However, the walls are extremely thin…we went to bed with the kids at 8:40. We heard everyone on our floor, go into their rooms, walk (and run) down the hall, talk, laugh, and ice cooler wheels (maybe they bought their own apple juice…but how did they make it back up the hill?).
Overall, we enjoyed the park. You MUST get the Reserve & Ride…that’s the only way to enjoy; don’t be cheap. If not, you will be waiting in a long hot line, watching my family skip up, get on, enjoy, then skip to the next ride (while you still wait). We really enjoyed the resort pool at the hotel, but no fries or apple juice! I had to towel off and get both from inside at the bar. The pool had no wait service; so we (I) had to shelp our food back to our chairs…I’m not a octopus so I had to make 2 trips (not including the trip to the bar for fries and apple juice).
Oh, I forgot to mention that they welcomed us with nice apple juice boxes in our hotel room…so they DO know kids drink apple juice.
I have so much more to say but my thumb is tired.
The park has NO apple juice…bring your own. The only apple juice we found was at the coffee shop (which is up the hill). And once you go down the hill, the only time your going back up is to exit. The dining hall in the middle of the park, only has…Pizza and pasta; that’s right, no fries, no burgers, no dogs, no tenders…and no apple juice. My kids are 3 and 5, they need their apple juice; they don’t drink soda and lemon aid…so we settled for…ice cream. Not even the hot dog vender had fries. I was told if I wanted fries, I had to go to the 2 opposite sides of the theme park.
We stayed the night…the themed rooms were cool, my kids love the bunk bed area. However, the walls are extremely thin…we went to bed with the kids at 8:40. We heard everyone on our floor, go into their rooms, walk (and run) down the hall, talk, laugh, and ice cooler wheels (maybe they bought their own apple juice…but how did they make it back up the hill?).
Overall, we enjoyed the park. You MUST get the Reserve & Ride…that’s the only way to enjoy; don’t be cheap. If not, you will be waiting in a long hot line, watching my family skip up, get on, enjoy, then skip to the next ride (while you still wait). We really enjoyed the resort pool at the hotel, but no fries or apple juice! I had to towel off and get both from inside at the bar. The pool had no wait service; so we (I) had to shelp our food back to our chairs…I’m not a octopus so I had to make 2 trips (not including the trip to the bar for fries and apple juice).
Oh, I forgot to mention that they welcomed us with nice apple juice boxes in our hotel room…so they DO know kids drink apple juice.
I have so much more to say but my thumb is tired.
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Magical
This place was incredible. Food and toys and stuff were reasonably priced(for where this was). I did not like the fact that I had to pay for parking. $30 a day seems crazy to me- at least for me who already spent so much money on the hotel/Lego land package
Legoland experience
We visited Legoland hotel and park for our daughters birthday and it was the most spectacular and memorable experience. The hotel was so beautiful and everyone provided excellent service. I would like to mention the doorman Jack that greeted and took care of us Friday night 9/23/2022. Staring from the hotel door you get the spectacular experience. The elevators are so cool with music and disco lights. When you clap the light colors change. The restaurant was excellent and would like to extend a BIG THANK YOU to manager Sal, manager Jason, the evening manager of Saturday 9/24/2022 my apologies as I didn’t get his name. Our Saturday evening waitress Julia. Even though they were several kids birthday celebration the whole team made our daughter Mia feel so special. The food was delicious. The breakfast both days Saturday 9/24 and Sunday 9/25 was great. I can’t express enough how great the team is. Despite how busy it was they make sure that everyone feels special. At the Park would like to mention Chris as the entrance, he was so friendly and helpful. The second day he remembered us. Thank you Legoland and the fantastic team for making our daughters birthday so Spectacular. Kudos to great management and employees that are very well trained. We will definitely visit again. This time we tried the Pirate theme room and next time will convince the kids to try a different theme 🤗
Best wishes and congrats Migena And family
Best wishes and congrats Migena And family
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Great Trip
Had a great time today
