Very glitchy app
Love the light switches, but the app rarely connects to the system. Sometimes reinstalling helps, but not always.
Worst customer service
This is the worst customer service I have ever experienced. They just kept flipping me back and forth to the same department. When I was finally able to speak with someone he ask for my email so that he could send instructions on how to fix connection problems. Why I said I will call back if I need help the customer service guy said don’t call back figure it out yourself. We were so shocked. I said I am a senior and not good at this stuff. He totally ignored me and asked if there is anything he could help with and before I could answer he said good luck and hang up. I will keep calling till problem is fixed even if I need to call a thousand times
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Very glitchy app
This app only works about half of the time, and Apple Watch version never works. Most of the time we can’t even get it to connect to our system.
Not working after latest upgrade
I upgraded to the latest version of the APP, and now my scenes are not working (simple
stuff: lights on at 6pm / lights off at midnight). Frustratingly, I can’t review the scenes remotely when I’m not on the same WiFi network as the l
Legrand.
Pretty disappointing as it had been working well for years on an earlier APP version.
stuff: lights on at 6pm / lights off at midnight). Frustratingly, I can’t review the scenes remotely when I’m not on the same WiFi network as the l
Legrand.
Pretty disappointing as it had been working well for years on an earlier APP version.
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Great for making sure your kids don’t leave the lights on
Turn off all the lights in your home without getting out of bed great before leaving and entering home. Some connections issues at times unclear if it’s app or connectivity
