Just ok
I was able to pay my first mortgage payment and connect my bank account. I wasn’t able to set up auto pay, I wasn’t able to find out information on how to make additional payments against principal, I wasn’t able to find a way to contact anyone to help.
No options
Customer service representative previously told me I could make payments w/cc at no charge. There is No option for Credit card.
I was on hold over 1-hr waiting to speak with someone
I was on hold over 1-hr waiting to speak with someone
Keeps telling me error
Lousy app will not let me log on despite knowing my PW
User Friedliness
This app is really difficult to use. It doesn’t allow you increase the amount you want to pay. I have to turn off my phone multiple times to move from one step to the other.
