Be careful with upgrades!!!
We spent days of frustration and hours on the phone recovering from a suggested upgrade to the app. If the version you have works for you DON’T UPGRADE!!! If you do, you will be an unpaid Beta tester with little company support.
Just use the thing on the wall; how lazy are you?
Just use the thing on the wall; how lazy are you?
Server frequently offline
Terrible reliability; advise to choose a different product; this app is a big lemon
Unreliable half the time
This app is simple to use and great when the servers are not down. I would say the servers are down at least 3 out of 7 days a week. I sure wish someone could keep then running so it’s more reliable. If they could do that this would make a huge difference for all of the users out there that have the iComfort thermostat.
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Unreliable
Very inconsistent performance. This app is not reliable and shuts down very often.
Blank screen
All you see is blank screen when opening on iPad
Worthless
Nice work Lennox. Server connection has been down for days making this app, thermostat, and entire system worthless. I will never buy another Lennox system.
Updated Jan 2025, servers down again!
Updated Jan 2025, servers down again!
Horrible App
This app constantly freezes, won't open and often is unable to connect to the Lennox control center.
Poor performance
Since beginning this has not worked will repeated connection failure needing resets. Expensive compare to other more functional generic programmable wifi Thermostat. Very pleasant customer service but limited hours of work to contact.
Horrible app
App is the epitome of Lennox’s disgust for their own customers. It’s shameful.
App and thermostat working intermittently
For the past week the thermostat has been showing WiFi offline for the past week at least daily, then this app doesn’t work, at the moment it’s not working. Under the connection status it shows router working, internet working, server has a red X.
Terrible app
I’ve had this app for about three years. It has been glitchy all along, but recently I’ve had issues where it disconnects and will not allow me to control my thermostat. I am stuck using this app as a bandaid because my thermostat died…and replacing the thermostat is $1400+… Lennox has made it so that Lennox only talks to Lennox. Would not recommend. Please fix the app, so that it is not disconnecting all the time. When the app doesn’t work, I have no way to control my heat or air.
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It works
I’m using the iComfort app because our thermostat has died. Is this app a direct replacement for the thermostat? No, it’s not. But it works and allows us to control the temperature in our home. Unfortunately, Lennox doesn’t want you to have full functionality in an app. They would rather you purchase a new thermostat! The app is a temporary fix until you buy a new thermostat. And it does what it is supposed to do: Turn your system on and turn your system off. Eventually, we will purchase a replacement thermostat. Until then, the app is fine.
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OK
Works pretty well for changing the temperature or fan setting.
Mostly *doesn’t* work for changing between programs (winter to summer). It will often show the program changed in the app but is not set on the thermostat.
Mostly *doesn’t* work for changing between programs (winter to summer). It will often show the program changed in the app but is not set on the thermostat.
Simply Does Not Work
We had to resort to only using the Web-based interface. The app does not even allow us to log in. A Lennox tech came to the house (at significant expense) to help and finally said it was impossible to get this app to work. And I note it hadn't been updated in over a year. Not a good look for Lennox.
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Stopped working
All I get is a white screen. It doesn’t work at all.
Blank screen
This app worked fine until 2 days ago when it now displays a blank screen.
HELP
This app stopped working on 4/27/24.
It’s just a white screen when I launch it.
Please help!
It’s just a white screen when I launch it.
Please help!
App won’t open
Even after uninstall and reinstall.
White Screen
The app is no longer working. Just blank white screen on my iPhone. Deleted the app and reinstalled twice. Still blank. Only way to adjust HVAC now is at the thermostat.
App issue
Unable to connect to the thermostat from my iPhone. When I select the app, a blank page comes up this started within the last 48 hours.
