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Lennys

Lennys

Pickup. Delivery. Rewards.

7.3K ratings
129 reviews
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • May 21, 2019
  • September 18, 2026

Features

Developer

Lenny's Franchise Systems, LLC
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About

Earn points with every purchase to redeem for free food and exclusive offers. Order ahead for pickup or delivery, customize your subs, and get a special treat on your birthday. Refer friends for extra points.

✓Earn and redeem rewards points
✓Exclusive member deals
✓Order ahead for pickup or delivery
✓Customize subs
✓Birthday sub reward
✓Refer-a-friend bonus
✓Find nearby locations
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What users say

Summarized from real user reviews of Lennys. Based on 7.3K reviews and a 4.8/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Quick service
  • 👍Friendly and accommodating staff
  • 🔥Delicious and fresh food
  • 💯Outstanding overall experience

Negative things

  • 🐛App issues (freezing, crashes, resets order)
  • 🔍Inability to redeem rewards through app
  • 🤖Confusing app navigation and terminology
  • 📍Incorrect or missing store locations on map
See all reviews

What's New in Lennys

10.0.0

September 18, 2026

Keeps your cart visible if rewards are slow to load, and stops a loyalty timeout from signing you out of the app.

User reviews

Most RecentHighest RatedLowest Rated

App

App is not working
tkchargtkcharg

APP DOES NOT PROCESS REWARDS

Rewards are pretty much irrelevant with this restaurant. App crashes every single time you try to redeem it. And employees never offer to honor the reward even though it’s clearly supposed to be able to be redeemed in store. Very frustrating 0/10 app experience!!!!
kendal999kendal999

App does not process rewards

I have seen this issue mentioned in reviews from more than a year ago and it is still not functional on iPhone. Try to use rewards and it will not process. Phoned in order and manager can see the rewards but cannot process because they are “locked” since I tried to use them through the app. For me the app is totally useless. It’s a shame because their sandwiches are great. I sent an email to customer service and they said they would look into it. No offer to compensate me for unusable rewards.
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Uncleeddie53Uncleeddie53

Terrible App

I notifications but when I click on it, I’m logged out. App keeps on logging me out and now I can’t get back in. Waste of space on my phone.
How Sway?How Sway?

Frustrated

I am not able use app to login can’t reset app
69UpsetUser69UpsetUser
See 124 more reviews

User experience

🐞

Reported Bugs

3 issues

App not allowing phone number verification

Bug

Issues with migrating rewards accounts

Bug

Inability to see full app UI on tablets

Bug
✨

Requested Features

4 requests

Ability to delete favorites in the app

Feature

Link rewards to online orders

Feature

Mobile-friendly help/support section

Feature

Easier way to reorder past favorites

Feature

FAQ

What does the Lennys Rewards app do?

The Lennys Rewards app allows you to earn points with every purchase, which can be redeemed for free food. It also provides access to exclusive deals, early notifications about new menu items, and the ability to order ahead for pickup or delivery.

How do I earn rewards?

You earn points for every dollar spent, with $1 spent equaling 1 point. These points can then be redeemed for free food. Additionally, you can score extra points by referring friends to the program.

Is there a cost to use the Lennys Rewards app?

The Lennys Rewards app is free to download and use. There are no upfront costs associated with joining the loyalty program or accessing its features.

Can I customize my order through the app?

Yes, the app allows you to customize your subs to your exact preferences. You can specify ingredients you don't want, such as 'no onions,' ensuring your order is made just the way you like it.

What are the main benefits of joining Lennys Rewards?

The main benefits include earning points for free food, receiving exclusive deals and offers not available to non-members, getting a free medium sub on your birthday, and earning bonus points for referring friends. You can also save time by ordering ahead for pickup or delivery.