Comparison

Lennys vs Krystal

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lennys

Earn points with every purchase to redeem for free food and exclusive offers. Order ahead for pickup or delivery, customize your subs, and get a special treat on your birthday. Refer friends for extra points.

Highlights
  • Earn and redeem rewards points
  • Exclusive member deals
  • Order ahead for pickup or delivery
  • Customize subs
  • Birthday sub reward
  • Refer-a-friend bonus
  • Find nearby locations
Features
Read full description

Fresh app, same delicious subs. The all-new Lenny’s Subs app makes it easier to get the food you love, exactly how you like it. Order ahead for pickup, drive-thru, or delivery, customize your favorites, earn rewards, and find a Lenny’s location near you in just a few taps. Whether you’re craving a cheesesteak, a classic hot sub, or your go-to order with all the extras, the new Lenny’s app gives you a faster, smoother way to order and get rewarded. What you can do in the app: • Order ahead for pickup, drive-thru, or delivery • Customize your sub just the way you like it • Earn and redeem rewards • Access exclusive offers and member deals • Scan your QR code in-store to earn points • Save favorites for quick reordering • Find nearby Lenny’s locations • Browse the menu and discover new favorites • Manage your account, saved locations, and delivery addresses • Explore catering options and order online Download the all-new Lenny’s Subs app today and enjoy a fresh new way to order from your favorite neighborhood sub shop. Terms and conditions apply.

About

Krystal

This loyalty program app allows users to earn points with every purchase, track their progress, and unlock exclusive perks like special deals and birthday gifts. It simplifies reward management and helps users discover nearby locations to redeem their earnings.

Highlights
  • Earn points on every purchase
  • Track points and rewards instantly
  • Unlock exclusive offers and birthday gifts
  • Referral rewards program
  • Find nearby store locations
  • Receive push notifications for new offers
Features
Read full description

Ready to score rewards with every purchase? Our loyalty program app makes it easy to earn points, unlock exclusive perks, and enjoy special deals—all in one place! How it Works: 1. Sign Up & Start Earning: Download the app, sign up, and get rewarded right away! 2. Order & Earn Points: Each purchase gets you closer to exciting rewards. 3. Unlock Perks: More points = more exclusive offers, birthday gifts, early sales, and more! 4. Track Your Progress: See your points, rewards, and special perks anytime. Features: • Fast Sign-Up: Create an account in seconds and start earning! • Instant Points Tracking: Keep an eye on your points and rewards as you go. • Exclusive Offers: Get access to special deals and rewards just for app users. • Birthday Perks: Celebrate your birthday with bonus rewards. • Referral Rewards: Share the love! Get points when friends sign up. • Store Finder: Find nearby locations and redeem rewards on the go. • Push Notifications: Be the first to know about new rewards and offers. Why You'll Love It: • Earn on Every Purchase: More orders, more points, more rewards. Simple! • Exclusive Deals & Rewards: Access discounts, gifts, and perks you can't get anywhere else. • Easy & Convenient: Track everything in one app and enjoy the perks you deserve. Join the Fun! Download the app and start earning rewards with every order. Whether it’s discounts, birthday surprises, or exclusive offers, there’s always something exciting waiting for you. Let’s get started—download now and unlock the perks!

Screenshots

Lennys4 screens
Krystal4 screens

Verdict

The call

Lennys and Krystal both sit at 4.8 stars, but that hides the real split: 57% of Lennys's written reviews are positive against 35% of Krystal's. Lennys also leads on update cadence (monthly vs every 2 months). Krystal's advantage is iOS requirement (14.0 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Lennys against 4.7 for Krystal. Both are backed by a comparable volume of ratings — 7.3K and 15K respectively. Written reviews are what separate them: 57% of Lennys's written reviews are positive against 35% of Krystal's.

UpkeepUpdate frequency

Lennys ships an update monthly, Krystal every 2 months. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

Scorecard3 real differences · 7 level
Lennys versus Krystal: the parameters behind the verdict, then further details
ParameterLennysKrystal
PriceFreeFree
Rating4.8 (7.3K ratings) — better4.7 (15K ratings)
Positive reviews57.4% of reviews — better35.4% of reviews
Number of ratings7.3K15K — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.014.0 — better
Further details — not scored
Size115 MB107 MB
Age rating4+4+
DeveloperLenny's Franchise Systems, LLCThe Krystal Company

Customer experience

Lennys

All ratings7,335 ratings
Positive96.0%
Neutral1.8%
Negative2.2%
Written reviews129 reviews
Positive57.4%
Neutral5.4%
Negative37.2%

Krystal

All ratings11,685 ratings
Positive93.2%
Neutral2.8%
Negative3.9%
Written reviews195 reviews
Positive35.4%
Neutral7.2%
Negative57.4%

User reviews

Lennys

From 7.3K App Store ratings

What we love

  • 🚀 Quick service
  • 👍 Friendly and accommodating staff
  • 🔥 Delicious and fresh food
  • 💯 Outstanding overall experience

Room to improve

  • 🐛 App issues (freezing, crashes, resets order)
  • 🔍 Inability to redeem rewards through app
  • 🤖 Confusing app navigation and terminology
  • 📍 Incorrect or missing store locations on map

Krystal

From 15K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Fast and efficient ordering
  • 💡 Convenient mobile ordering
  • 🤩 Nostalgic restaurant experience

Room to improve

  • 🐛 Buggy and glitchy app
  • ⏱️ Slow and unresponsive
  • 🤦‍♀️ Poor customer service
  • 💰 Unnecessary fees
  • 🔍 Difficult to navigate

Bugs and requests

Lennys

Reported bugs

3 issues
  • App not allowing phone number verification
  • Issues with migrating rewards accounts
  • Inability to see full app UI on tablets

Requested features

4 requests
  • Ability to delete favorites in the app
  • Link rewards to online orders
  • Mobile-friendly help/support section
  • Easier way to reorder past favorites

Krystal

Reported bugs

5 issues
  • Unable to create account
  • Incorrect order fulfillment
  • Inaccurate order total calculations
  • Inability to edit or remove items from cart
  • App crashes or freezes frequently

Requested features

5 requests
  • Add ability to cancel orders
  • Implement refund/return process
  • Improve order customization options
  • Integrate with mobile payment methods
  • Provide better communication channels

In-app purchases

None

Lennys

No in-app purchases

None

Krystal

No in-app purchases

Questions

Is Lennys free?
Lennys is free to download, with no in-app purchases.
Is Krystal free?
Krystal is free to download, with no in-app purchases.
Which has better reviews, Lennys or Krystal?
Lennys is rated higher. Lennys averages 4.8 out of 5 from 7.3K ratings, while Krystal averages 4.7 from 15K ratings.
Do Lennys or Krystal have ads?
Neither Lennys nor Krystal shows ads.
Which is updated more often, Lennys or Krystal?
Lennys ships an update monthly, and Krystal every 2 months. Most recently, Lennys was updated on October 29, 2026 and Krystal on October 31, 2026.

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