Lennys Reviews: Is It Legit?

Lennys
Lennys
Lenny's Franchise Systems, LLC

Customer Experience

Positive experience57.4% of reviews
Neutral5.4% of reviews
Negative experience37.2% of reviews

~ Based on 129 written reviews from the US App Store.

What users say about Lennys

Is Lennys Safe?

Lennys appears safe based on user ratings. AppsHunter Safety Score for Lennys is 96/100.

This assessment is based on 7,332 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 7,332 App Store ratings for Lennys.

Is Lennys Legit?

Lennys appears to be a legitimate app. AppsHunter Legitimacy Score for Lennys is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

App is not working

APP DOES NOT PROCESS REWARDS

Rewards are pretty much irrelevant with this restaurant. App crashes every single time you try to redeem it. And employees never offer to honor the reward even though it’s clearly supposed to be able to be redeemed in store. Very frustrating 0/10 app experience!!!!

App does not process rewards

I have seen this issue mentioned in reviews from more than a year ago and it is still not functional on iPhone. Try to use rewards and it will not process. Phoned in order and manager can see the rewards but cannot process because they are “locked” since I tried to use them through the app. For me the app is totally useless. It’s a shame because their sandwiches are great. I sent an email to customer service and they said they would look into it. No offer to compensate me for unusable rewards.
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Terrible App

I notifications but when I click on it, I’m logged out. App keeps on logging me out and now I can’t get back in. Waste of space on my phone.

Frustrated

I am not able use app to login can’t reset app

Always the best

Best subs in Tennessee

Shut out by new version

This app has been an ongoing pain. They have specials all the time but getting the app to apply the discount has been a frustrating experience. Now with the new version has logged me out and won’t let me back in. I eat there once or twice a week. Not since the update. This app is costing you sales.
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Apple ID

The app no longer lets me sign in with my Apple ID after the last update. All of my rewards that I’ve been saving up are now gone and no one can tell me how to get them back

Poplar Lenny’s

Creates the best Philly Steak & Chicken Sub sandwiches

Offers

When trying to use an offer in my inbox, it prompts me to click the “order now” button, which takes me out of the app to the website to continue my order, but does not apply the deal it advertised. If I want that deal, I have to place my order by phone or in the shop to get it. I notice on the pay screen there’s a spot to enter a promo code, which, if it were included in the inbox with the deal, would be great to type in so I can use the app to place the order. Thanks for the great food!!!!
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Yum

Yum!

Sweet location

The woman and her warmth at the Porter, TX location are the main reason I will continue to return—100%.

Glitchy

This app is awful, has been for a long time. It glitches constantly. Crashes in the middle of orders causing you to start again. Does the same thing when your trying to pay. Fix it

Useless

Unable to reset my password and when I try and create a new one it says “Device already shared with maximum number of guests allowed”

First time visit

I was lucky enough to be our new store’s first customer, got to meet the owner, he and everyone there was super nice!! We got the chicken Philly, the chicken was delicious!! Will definitely be back!!

LENNY’$

LENNY’S Subs are always wonderfully fresh and very delicious. And the customer service is amazing🙌🏾

Grrrreat

Great food from a great company from the great state of Tennessee

Review

Easy to use.

This store has the best cheesesteaks in town

Anytime I’m in and around this location I make sure I swing in to this Lenny’s. Always get great service and the food is on point.

Great

Best subs in Asheville
Great service and clean store