Free

Details

  • Released
  • Updated
  • July 4, 2018
  • August 13, 2026

Features

Level2 Health screenshot #1 for iPhone
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About

This app provides eligible health plan members with tools and expert support to manage type 2 diabetes. It offers one-on-one coaching, virtual access to a care team, educational resources, and daily action suggestions to help users improve their health outcomes.

One-on-one coaching
Virtual care team access
Expert diabetes learning resources
Daily action suggestions
Goal setting and guidance
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What users say

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What's New in Level2 Health

4.27.4

August 13, 2026

Bug fixes and improvements

User reviews

I just need to chat…

Since this app is really the only way to get in touch with people at Level 2, it would seem to me a working app would be priority but the app crashes every time I try and chat. I can do everything else but chat and that’s the most important part.

It never works

Every time I try to use the chat it stops working and crashes. That’s literally the only feature I use and it doesn’t work.

Chat stopped working

Please check this application. The chat component has stopped working.

Customer service

Customer service reached out when I was having issues with the app. They were very helpful and followed up to make sure the problem was fixed.

Answers

I wish my coach would answer my questions faster

User experience

🐞

Reported Bugs

5 issues

Glucose monitoring not working after latest update

Bug

Sensor readings not displaying properly

Bug

Fasting timer not working correctly

Bug

Unable to complete consent and privacy agreements

Bug

Glucose data disappearing after app updates

Bug

Requested Features

7 requests

Add different sounds for sensor alerts

Feature

Provide a way to track completed goals

Feature

Add a weekly view option

Feature

Expand sensor range

Feature

Add a free text option to the Event field

Feature

Integrate with Apple Health and Fitness

Feature

Add a food diary feature

Feature

FAQ

What does the Level2 Health app do?

The Level2 Health app empowers eligible health plan members to improve their type 2 diabetes management. It provides access to one-on-one coaching, a virtual care team including physicians and dietitians, educational content, and daily action reminders to help users achieve their health goals.

What are the key features of the Level2 Health app?

Key features include personalized one-on-one coaching via chat, virtual access to a multidisciplinary care team, practical guidance from diabetes and behavioral health experts, and daily action suggestions designed to support users in making healthy choices and reaching their personal goals.

Is the Level2 Health app free to use?

The Level2 Health app is free for current Level2 Specialty Care members. Eligibility is determined by health plan membership. For more information on eligibility and how to join, users can visit mylevel2.com.

Who is the Level2 Health app designed for?

This app is specifically designed for eligible health plan members who are part of the Level2 Specialty Care program. It aims to provide them with the necessary resources and support to effectively manage their type 2 diabetes.

How can I get started with the Level2 Health app?

To get started, you must be an eligible health plan member and join Level2 Specialty Care. Once enrolled, you will gain access to the Level2 Health app and its features. You can check your eligibility and learn more at mylevel2.com.