Type 2 diabetic
Make keeping my sugar levels much easier with out all the finger sticks
It kept saying update App!
The app kept saying update and does not have any updates!!
Won’t update
No update available. Ridiculous. I can’t get into any education or messsge my coach.
Update
It’s happening to me too!
Same problem reported mar 26
When I go into the app I get a message to update the app, so I click on the link to update app but no update is available. It keeps me in this loop, as the user noted in that posting in March deleting the app and reinstalling does not work so the app is currently useless.
App Down
Again and again. When I try to open the app it asks me to update and when the app never opens. I see i am not the only one having that problem. It is important to have continuity.
App Update
Past few updates it says to go to the App Store to update the app yet when you do there is no update. So the workaround is to uninstall then reinstall.
04/04 a still no fix.
04/04 a still no fix.
App not working
I’m having the same issue as others. App says to update, I click update it takes me to the App Store, I click on app again and I am taken yo the same update app message.
Frustrated
Didn’t have any issues until now I update app and now when I try to log in it says I need to update. I have to jump through hoops to order and chat. I was loving the app until now so frustrating.
Updating the app
For the past 2 weeks when I go into the app it says to update so I click update and…..nothing…there is nothing to update. I removed the app then reinstalled and still didn’t work so I removed it for a few days and went back in and it worked. Then it just happened again. I went out of the app and back in and it worked. Now I don’t know if or when or why it keeps saying update app and there is nothing to update. When I first downloaded I didn’t have any issues.
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Lots of trouble logging in and can’t update app
Lots of trouble logging in and can’t update app
App is not working
I updated the app and it is not working as of 3/15/26
Update failed
Will not update
App with a loop
The app was great at first. But now when I open the app I get a screen that says the app must be updated. The link then goes to the App Store and doesn’t show anything to update with- only the “open” - which goes straight back to the notice of update. How can I break this loop?
KISS
The app and sing in process keeps changing. It’s difficult to keep up with changing log in passwords and now a new app to set up. Keep it simple stupid. KISS
Easy to use!
The app is easy to use and have a coach makes managing my diabetes so much easier!
Jordyn W
Jordyn is the most compassionate, kind, understanding, best personality, best customer service, she spoke to me like she actually was concerned and cared, she is the best person I have spoke to thus far. She needs a raise and a promotion.
On track
Level2 App is a great tool to use, because it allows you to keep track of what foods spike your glucose levels. By being mindful of what you put in your mouth.
Alerts
I Think different sounds when sensor goes off, would make it a little better.
Love L2
Using the sensors and talking to coaches really holds me accountable to my goals! The promptness of getting my sensors sent to me is fantastic! I recommend this for anyone who is struggling with weight loss and pre diabetes as well as diabetes!
