I’d give 0 *’s if I could
I went 2 weeks without CGMs due to an unexpected formulary change. Made the mistake of syncing my new sensor with the Tandem Slim X2 before scanning it in this app, and now I there’s apparently no way of correcting the readings—very risky for those of us whose pumps make automatic adjustments.
When I tried to troubleshoot on the Abbot website, the chat bot repeatedly told me to enter my 10 digit phone number without punctuation, even though I’d done so 3 times already.
Speaking as someone who has worked with AI and chatbots before, the Abbot Freestyle 3 is not ready for primetime. There’s no room for normal human variation or error. I’m used to being a helpless cash cow for the American insurance and pharmaceutical industries, but this is a new low. Looks like I’m $h!t out of luck for at least the next 2 weeks until my sensor expires.
When I tried to troubleshoot on the Abbot website, the chat bot repeatedly told me to enter my 10 digit phone number without punctuation, even though I’d done so 3 times already.
Speaking as someone who has worked with AI and chatbots before, the Abbot Freestyle 3 is not ready for primetime. There’s no room for normal human variation or error. I’m used to being a helpless cash cow for the American insurance and pharmaceutical industries, but this is a new low. Looks like I’m $h!t out of luck for at least the next 2 weeks until my sensor expires.
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Mi sensor
No me funciona la aplicación
Critical Replace Sensor Alert
This alert is annoying and it appears that there is no solution from the Abbot app team to resolve. I would hate to uninstall the app and lose 4 months of useful data. Since this problem has been going on for years you would think that they would have fixed this bug.
Total waste of time and effort.
Total waste of time and effort.
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Terrible
This app is so badly written that it forces the user to go through far too many hoops to get it working. I applied a new Center seven days ago when a day it had lost contact. Nothing would bring it back, so I ditched the sensor and tried another more or less the same thing happened within 48 hours. I put in a third center, only for it to lose signal again. This time I deleted the app (even though that means deleting all the data) to try to get a connection. The app insisted my password was wrong so after then get a new password I know I’m back in the position that the sensor I put on is apparently connected to an old app and neural so I’m ditching a fourth sensor long before it’s dead zone. Do not not not get this app or by their senses there must be a better firm out there and I’ll start looking for it.
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Nice and helpful
I would give this more stars if the app would also install on my Apple Watch so I can see my levels there too.
