FreeStyle Libre 3 User Reviews

Customer Experience

Positive experience12.7% of reviews
Neutral16.1% of reviews
Negative experience71.2% of reviews

~ Based on 733 written reviews from the US App Store.

What users say

Is FreeStyle Libre 3 Safe?

FreeStyle Libre 3 – US does not appear safe based on available data. AppsHunter Safety Score for FreeStyle Libre 3 is 48/100.

This assessment is based on 5,985 user ratings, with an App Store average of 2.4/5.

Safety Analysis

26.7% of ratings point to a safe experience
13.3% of ratings suggest some concerns
60.0% of ratings point to a risky experience

~ Based on 5,985 App Store ratings for FreeStyle Libre 3.

Is FreeStyle Libre 3 Legit?

FreeStyle Libre 3 – US appears to be a legitimate app. AppsHunter Legitimacy Score for FreeStyle Libre 3 is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Libre 3 plus

Disruptive Alarm System. Contains too many errors and falling off of sensors

Doesn’t mesh as well as Dexcom did

I was on Dexcom a few years ago, and it meshed with Apple health as well as Apple Watch. There was a way to
Show CGM reading on watch face. I’m trying out libre but haven’t found same accessibility.

Shut Up

There is no control over the loud sound or when it goes off!!! Don’t dare step away from your phone. Awful app.

It crashes since the last iOS update

When I updated my iPhone yesterday, the app crashes. It seems to be random, but then I realized it crashes when the sensor updates. Once that happens, if I restart the app, the screen flashes to the app and then the app terminates instantly. The only fix is to remove the app and the app data and reinstall the app from scratch entering all my personal information. This causes it to forget all the history, which is unacceptable. Apparently it wasn’t tested carefully with the new iOS.

Other than that, up to that point, it was outstanding except at the range of the sensor seems to be a little bit limited, which is understandable considering it’s very small size and probably very low power output. The sensor accuracy seems to be reasonable, it’s usually within about five points of my onetouch ultra test unit. it’s clearly within the margin of error because I can test my blood and in five seconds later to test it again and the sugar level will change by three or four points so five points is close enough.

Overall, it’s good if they would fix the crash problem
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Update

I hate it every 5 minutes I got a notification that I need to change my sensor, but the sensor is working fine, I can’t take of this notification because they’re the critical notification, now my phone got this notification and it’s really hard to sleep because of that. Please fix it soon

Trash

Highly inaccurate. And the main annoyance is that the critical alert alarm constantly goes off once a sensor fails (which is often does), and you can’t get them to turn off unless you uninstall the app. Turning off notifications doesn’t work because then the app doesn’t function (and alarms go off anyway). Be prepared for this thing to wake you up in the middle of the night for no good reason, going off every 5 minutes.
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Disappointed

This new version is not as good as the previous version. It doesn’t allow me to scan the home page to see the actual reading when I glide my finger over the graph. It doesn’t allow me to edit the time I enter my food diary. It looses the signal from the sensor more frequently.

No icon for home screen

It would be great to have an icon for my home screen. This is a nice app, but, I continually have to go into the App Store to open it up. This is ridiculous.

Awful DO NOT UPDATE TO THIS NEW APP

Every single sensor I used errored out within 5 minutes to an hour. I lost 6 sensors and I pay out of pocket as my health insurance won’t cover them. I called and was told to just buy the reader machine. Absolutely terrible app and horrible customer support.

Old app was a lot better

In the old app I could select a time on the graph and it would show you glucose number. When looking at history, this version only shows you a tiny graph for a full 24 hours.

Inaccurate reading and connectivity issue

This App sucks I’ve been through 3-4 sensors because their always issue with reading or connectivity, it keep giving me error messages and stop responding. Please update the app.

incessant loud alarms

I don’t have another monitor to compare the readings to (though I have my doubts) but within minutes of using this I was frustrated. The alarms are constantly going off to tell me I’m low. It says you can customize the tone and volume or silence for 6hrs but none of these options are showing up for me. I get “custom” and “standard” but they are exactly the same. Way too loud and way too frequent. How is someone suppose to sleep?
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Terrible

The company should stop selling these products. They don’t work.

Doesn’t work

This app is trash. Put a sensor on my son last night & it’s been at signal loss since midnight. He’s literally standing next to me & it will not read the numbers. The whole point of a CGM is to avoid finger pricks & I am still having to do so bc this app doesn’t work. Guess I’ll have to replace the sensor just to see if maybe the Libre by Abbott app works better. These things are too expensive for the app to not work properly.
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Inaccurate readings

noisy, my wife hates this because of night alarms. I check against my regular finger prick methods, Freestyle is always wrong. Also wearing on one side makes sleeping way less comfortable!

Boydale

I’ve had quite a few problems with the Libre 3 plus
It has quit on me. I’m guessing about six times, and every time it quits or gives false readings, I pull the sensor off my arm, and the needle is always bent.
And I don’t understand how it gets bent. I put it on the back of my arm as I was supposed to.
For some strange reason, the needle gets bent caused it to go bad.
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Worse than older app

No way to stop loud notifications,!forced to use Bluetooth, app is terrible.

Trash

How can a company create this garbage app? Over an hour try to get working!

Great but has flaws

The glucose monitoring works great, some connectivity issues. Non of my insights work at all can’t see how I’m doing.

Sensor is garbage

Sensor resets for any reason this makes it unusable, you have to use another sensor. Horrible ripoff the company knows what it's doing😡