Sync Issue
After new iOS update it failed to scan the existing
synced device .
synced device .
Disappointing
Have used the app for 3 years for non diabetic hypoglycaemia (I am unaware of my sugars crashing). In this three years, the connection interruptions haven’t improved, constantly lost signal. You also cannot properly have your sugars running on an Apple Watch and it’s all a bit clunky.
Unreliable
Have had multiple issues with this app since June (until then it was wonderful and life changing when in hospital), I have no hypo awareness and app is not staying connected or sending alerts to my emergency contact. Yes can still tap for updates but can’t do that in a seizure and am alone. Feel for anyone caring for children or an elderly person with no hypo awareness. Very unsafe. They sent out a reader but it doesn’t send alerts either.
Team keep saying don’t do Apple phone updates, so giving unsafe advice re internet security updates.
Team keep saying don’t do Apple phone updates, so giving unsafe advice re internet security updates.
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Good but frustrating
This is a good app. However, let down by a sensor that continuously loses signal, meaning gaps in data
365, I
Sensor ended - lasted 3 hours ? No further information - think I’m low(?) hope new one arrives before I’m unconscious ?
