It’s ok
Hard to track orders and doesn’t tell you where their really at or how long until they come. Takes forever to come as well even though it’s in California and I’m in Texas. I ordered it on August 1 and it finally gave me an update that it’s coming August 15. They do have good deals when they have a sale but still not worth the long wait or not knowing where your package is coming or at.
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would not recommend if complications arise
my package was marked delivered at a time i wasn’t home and when i got home i couldn’t find it, and there was no POD so I checked the security cameras. neither a delivery driver nor a truck had been at my home at the supposed time of delivery and I told lewkin customer service as such very politely and they simply said they would file a claim and it would take about 3 weeks. It’s not the time I have an issue with, it’s that they offered no compensation for my lost/stolen package and even implied slightly that I couldn’t find it and it was delivered. Clearly not because I have the evidence that a delivery truck did not even visit my home. Honestly a disappointing experience and, as a longtime customer, I won’t be buying from them again.
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Love the shop, don't love the app
Lewkin clothes are so cute and I'm def thinking about buying from them again, but the app is a bit of a headache to work with. It's still very much functional. Just hard to track orders, change settings (the app often shuts down when I try to open settings at all), and doesn't swipe and scroll very smoothly.
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Eh
Clothes are cute and the site is fine itself but the shipping takes forever it’s already been a month since i’ve ordered and it hasn’t come it. The real issue is also they don’t update u often, but shipping rlly pisses me off bc it takes forever
Long time to get the Oder.
Extremely disappointed with the service. Shipping takes forever—about two weeks just to arrive. The return process is even worse; it takes another 1–2 weeks to get a refund, and they actually make you pay for the return shipping. Major fashion brands and other shops are never this slow. Lewkin is incredibly sluggish compared to the competition.
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