Waste of time and profit
I wish I knew how terrible it was to get assistance for a simple getup of printer to laptop. I can’t connect my printer directly to the laptop for some convoluted reason, and 5G is apparently too much for the printer to connect to. The product design is confusion and frustration packed into one clunky expensive and now useless printer. I’ve wasted THREE days trying to fix this, and spend $30 on getting the supplies that are apparently suppose to fix this issue. Each customer service representative gives me different reasons and ways to fix this, and THREE DAYS OF NOTHING BUT WASTING MY TIME.
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Awful experience
I will never buy another Lexmark product. Color printer was hacked and useless not long after placing on home network. No US product support. We spent more than an hour on phone with China, new control board would cost as much as printer. Bought an HP.
Doesn’t work with iOS 15.1
I downloaded the app and fired it up and searched for my printer. The app found my printer quickly and showed the correct model number so I thought I was golden. Then I selected the printer to connect to it and after 15 seconds or so I got an invalid device error. I tried several times and nothing worked and there was no indication on the printer itself of anything at all.
Anyone know if this is just an iOS 15.1 incompatibility? Or is this just a crappy app?
Anyone know if this is just an iOS 15.1 incompatibility? Or is this just a crappy app?
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Works ok printing to an old printer
I tried to print a pdf from an iPad to an old Lexmark laser printer and it worked. My only complaint is the there are long pauses between pages.
Not user friendly. Very poor documentation
This app is NOT HELPFUL. Waste of time.
